Appointment Scheduler

ORA Orthopedics • Bettendorf, IA

1d • Onsite

About The Position

We are seeking a versatile and dedicated Appointment Scheduler to provide excellent patient care and support. In this role, you will answer all incoming calls related to appointment scheduling in a friendly and efficient manner. Responsibilities include communicating with patients to schedule, cancel, or reschedule appointments as well as communicating often with our physician teams. You will handle tasks such as verifying patient demographic and insurance information, accurately entering data into medical systems, and reviewing and analyzing physician schedules on a daily basis. ORA holds all our staff members accountable for providing high-level care, maintaining patient confidentiality, and complying with all HIPAA rules and regulations. As an Appointment Scheduler, you will play a vital role in providing excellent patient care and supporting medical professionals by maintaining the physician's schedules and assisting in other administrative tasks.

Requirements

• High school diploma or equivalent.
• Familiarity with electronic medical record (EMR) systems.
• Familiarity with medical terminology.
• Excellent interpersonal, oral, and written communication skills.
• Ability to work well within a team.
• Ability to collaborate with medical professionals.

Nice To Haves

• Previous appointment scheduling experience in a medical office is preferred.

Responsibilities

• Answer all incoming calls related to appointment scheduling in a friendly and efficient manner.
• Communicate with patients to schedule, cancel, or reschedule appointments.
• Communicate often with physician teams.
• Verify patient demographic and insurance information.
• Accurately enter data into medical systems.
• Review and analyze physician schedules on a daily basis.
• Provide high-level care.
• Maintain patient confidentiality.
• Comply with all HIPAA rules and regulations.
• Maintain physician's schedules.
• Assist in other administrative tasks.

Benefits

• More information about the benefits offered as part of our employment package with ORA Orthopedics is available here: https://flimp.live/ORAOrthopedicsBenefitSummary . Please note that some benefits are dependent upon the position and employment status held.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED