Appointment Coordinator

Steele Auto Group•St. John's, NL

13d

About The Position

At Steele Auto Group, work is more than a job. It is a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you. Your passion. Your purpose. Your potential. STEELE HONDA IS SEEKING AN APPOINTMENT COORDINATOR TO JOIN OUR TEAM! Located at 547 Kenmount Road, St. John's NL A1B 3P9 Buckle up, Steele Honda is on the lookout for an Appointment Coordinator to hop in and join the ride! At Steele Honda you will be choosing to work for a team that prioritizes each and every person who walks through our doors. We take pride in serving the St. John's community with some of the most reliable vehicles built, and make sure our service is just as strong as our engines. Think you have what it takes? Join Steele Honda and apply today!

Requirements

Previous customer service experience, or administrative experience (automotive industry experience is a plus)
Strong and efficient communication skills, along with problem solving skills
Ability to multitask while managing your time effectively
Handle our customer information with discretion
Detail-oriented and bring a positive attitude to our team

Responsibilities

Respond to and address customer queries in a timely, accurate and professional way, via phone, email or any channel our customer chooses to interact with the Client Care Center
Coordinate with our service team to ensure efficient scheduling, feedback and future needs
Ensure that Customer Satisfaction Index targets are exceeded by collaborating with our dealerships
Accurately document customer details in all appropriate systems and tools so that customers are supported seamlessly throughout their Steele Auto Group Service Experience.

Benefits

100% Matched Retirement Savings Plan – Because your future matters.
Flexible Health & Dental Plans – Choose from six cost-shared plans tailored to your lifestyle. Affordable, dependable coverage for the people who matter most. Enjoy peace of mind knowing you and your family are covered.
Mental Health & Wellness Support – 24/7 confidential support for you and your family through EFAP.
Employee Discounts – On vehicle purchases, parts, and service at any of our locations.
Work Boot Reimbursement – Reimbursement immediately, no waiting required!
Access to Steele University – you will get engaging, role-specific training, learn anytime anywhere, track your progress, and earn rewards as you grow your skills!

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