Appointment Coordinator
About The Position
Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families. With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status. The Appointment Coordinator is responsible for maintaining the master schedule of patient appointments for outpatient clinic visits. This includes scheduling appointments for new and return patients, ensuring the patient is registered in the EMR, sending notifications of upcoming appointments to patients, maintaining the clinic schedule, and orienting new patients and families to the clinic.
Requirements
- High School Diploma/GED
- 1 Year Microsoft Office Applications
- Basic Life Support (BLS); must obtain within 30 days of hire
Nice To Haves
- 1 Year Scheduling, registration and insurance verification
- Bilingual English/Spanish
Responsibilities
- Registers patient correctly which includes updating addresses, insurance, guardianship and health information.
- Accurately schedules individual patient appointments.
- Provides excellence in customer service to all customers, patients, families, Shriners, visitors and other employees.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
