Appointment Coordinator | Customer Experience Specialist

The Faricy Boys • Colorado Springs, CO

3d • $38,000 - $50,000 • Onsite

About The Position

At Faricy Automotive, we believe great customer experiences start with great people. We're searching for someone who enjoys helping others, thrives in a fast-paced environment, and wants to build a long-term career with a company that invests in its employees. Whether you've worked in retail, restaurants, hospitality, banking, customer service, leasing, or call centers, your experience could make you a perfect fit. Automotive experience a plus but not required.

Requirements

• Friendly and outgoing
• Confident talking on the phone
• Organized and dependable
• Positive with a great attitude
• Comfortable using computers and technology
• Self-motivated and goal-oriented
• A strong communicator who enjoys helping people
• Genuinely enjoy meeting new people and creating great customer experiences

Nice To Haves

• Automotive experience

Responsibilities

• Connect with customers by phone, text, email, and online chat
• Answer questions and provide helpful information
• Schedule appointments with our sales team
• Follow-up with customers who have shown interest
• Build relationships and create an outstanding first impression
• Work closely with our sales managers and sales consultants
• Keep customer information organized using our CRM systems

Benefits

• Competitive hourly + commission-based pay plans (based on experience)
• Monthly performance bonuses
• Paid training
• Health, Dental & Vision Insurance
• 401(k) with employer match
• Paid Time Off
• Holiday Pay
• Employee vehicle discounts
• Referral bonuses
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed