Applied Scientist II - GenAI/LLM, Translation Services

Amazon • Seattle, WA

1d • Onsite

About The Position

At Amazon, the Translations Services (TS) team is crucial for maintaining a consistent customer experience across numerous countries and languages. This team enables developers and stakeholders to create locale-specific solutions, expanding Amazon's global marketplace reach. The Applied Scientist will join the Science and Engineering team in Seattle, focusing on designing algorithmic solutions using data and mathematics to translate billions of words annually across over 130 locales. The goal is to minimize human intervention in translation and ensure accurate, streamlined translated text for worldwide customers. This role offers the opportunity to leverage vast data, state-of-the-art technology, and a diverse community to impact customer and stakeholder engagement globally, driving innovation in e-commerce. The team operates with a start-up mindset, offering significant opportunities to innovate with Gen AI technologies to build scalable solutions from scratch. Their vision is to eliminate language as a barrier for Amazon product and service users, and their mission is to be the enablers and guardians of translation for Amazon's customers, providing hands-off-the-wheel service and optimizing translation quality and speed at the lowest cost.

Requirements

• 3+ years of building models for business application experience
• PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience
• Experience programming in Java, C++, Python or related language

Nice To Haves

• Experience using Unix/Linux
• Experience in professional software development
• Experience in patents or publications at top-tier peer-reviewed conferences or journals
• Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing

Responsibilities

• Apply your expertise in LLM models to design, develop, and implement scalable machine learning solutions that address complex language translation-related challenges in the eCommerce space.
• Collaborate with cross-functional teams, including software engineers, data scientists, and product managers, to define project requirements, establish success metrics, and deliver high-quality solutions.
• Conduct thorough data analysis to gain insights, identify patterns, and drive actionable recommendations that enhance seller performance and customer experiences across various international marketplaces.
• Continuously explore and evaluate state-of-the-art modeling techniques and methodologies to improve the accuracy and efficiency of language translation-related systems.
• Communicate complex technical concepts effectively to both technical and non-technical stakeholders, providing clear explanations and guidance on proposed solutions and their potential impact.

Benefits

• sign-on payments
• restricted stock units (RSUs)
• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level