Applications Support Specialist - Contract

AM General LLC • Auburn Hills, MI

3d • Onsite

About The Position

AM General develops and builds specialized ground vehicle systems that get the US Armed Services and our allies to and from their mission safely. Our innovative spirit delivers advanced, rugged, resilient, and dependable mobility solutions. We are one team dedicated to producing the best products for our customers. We have a collective understanding that at AM General our purpose is to serve those who serve to protect us. We R.I.D.E. with Sgt. Smith! We are Responsive, We have Integrity, We are Dynamic, We exhibit Excellence.

Requirements

• Working knowledge of Microsoft Office 365 is required
• Ability to interface with business partners and provide support and training
• Ability to work with all staff levels to ensure proper communication of project status and to identify and escalate issues as appropriate
• Ability to work independently
• Strong written, verbal, and interpersonal skills
• Strong problem solving and analytical skills
• Ability to effectively manage priorities
• Ability to travel to plant sites as required
• Must exhibit the highest professionalism, self-initiative, enthusiasm, and work ethic

Nice To Haves

• Bachelor of Science degree in Information Technology or related field preferred
• Skills in Power Platform, general data & analytics and AI/Python is preferred

Responsibilities

• Provide Power Platform development and support, including Power BI and Power Automate
• Provide SharePoint site, list, and workflow administration, including customization, troubleshooting, and user support
• Provide Incorta Data & Analytics platform support
• AI/Python skilled resource to support AI initiative, including Claude-based scenario planning
• Provide training to business users to effectively utilize applications to improve process efficiency
• Identify issues and risks and recommend steps for escalation, prioritization, and risk mitigation
• Ensure that all development software has been fully tested and documented before production deployment
• Support deployment activities through development testing, training, and production environments
• Utilize the IFS IT Service Management platform for Incident Management and Request Fulfillment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level