Applications Specialist, Press Brake

BLM GROUP•Novi, MI

25d•Onsite

About The Position

The Applications Specialist, Press Brake serves as a technical resource within the department and conducts customer demonstrations, application tests, and time studies for Press Brake applications. The role provides advanced technical support to sales team members and the Product Manager, makes decisions that influence work across other departments, and helps customers select solutions suited to their applications. The position works primarily in a manufacturing facility, with occasional work in an office environment. It is not remote and requires travel of up to 50% as needed, including domestic or international travel and one to two trips to Italy per year for ongoing training. The role may require overtime to complete customer-defined workloads. It reports directly to the Applications Manager, Lasertube, Press Brake and Flat Sheet, and indirectly to the Applications Engineer, Press Brake. It has no supervisory responsibilities.

Requirements

Associate degree in a technical field, or equivalent prior experience or military training in place of a degree.
At least two years of Press Brake experience across multiple applications, including Press Brake setup, service, maintenance, or CNC Press Brake part programming.
Valid driver's license with no more than two points on the driving record within a three-year period.
Thorough understanding of CAD/CAM software and its application to specific machines and parts.
Ability to read part drawings.
Thorough knowledge and understanding of statistical evaluations.
Proficiency in Microsoft Word, Excel, and Outlook.
Ability to use the Internet effectively.
Strong organization, verbal and written communication, and time-management skills.
Ability to advise others in the department on technical matters.
Ability to work effectively with minimal supervision and with team members at all levels and customers with varied personalities.
Understanding of Press Brake technology, correction tables, and Press Brake tooling.

Responsibilities

Formulate tooling quotes based on customer parts.
Complete feasibility and time studies based on customer parts.
Conduct customer software and machine demonstrations at the BLM GROUP USA Solution Center in Novi, Michigan, and at customer sites.
Run sample parts at the request of sales team members.
Provide advanced training and applications support to customers in the field.
Commission and calibrate Solution Center Press Brakes.
Develop demonstration parts and machine tool files.
Support the senior engineer in automation development.
Present Press Brake products and software at trade shows.
Maintain Press Brakes in showroom-quality condition.
Provide technical expertise to other Applications Engineers, Product Managers, and departments to support project specifications and completion.
Help colleagues in the Applications department assess technical issues, make recommendations, or refer issues to a subject-matter expert.
Develop sales tools for new features or machines.
Perform application analyses and recommend a best-fit solution for customers.
Conduct customer run-off acceptance tests at the BLM GROUP USA facility in Novi, Michigan.
Support the Product Manager with advanced technical counsel and solutions to customer-specific technical issues.
Maintain positive customer rapport and business relationships through outstanding customer service.
Travel to Italy one to two times per year for ongoing software and hardware training on BLM GROUP products.
Travel up to 50% as needed by management.
Work overtime as necessary to complete workload defined by customers.
Perform other duties as assigned by management.