Applications Engineer (Career Networks)

Corning•Charlotte, NC

12d•$80,670 - $110,921•Onsite

About The Position

Corning’s Optical Communications segment is seeking an Applications Engineer to provide technical and subject matter expertise to Tier 1 carrier network customers, with a primary focus on fiber optic cable installation technology. This customer-facing role partners closely with Sales, Product Line Management (PLM), and product development to deliver training, resolve field issues, and support customer deployments across outside plant (OSP) and inside plant (ISP) environments.

Requirements

Bachelor of Science in Engineering
Minimum 1 year of experience in a technical telecommunications role; OR 4+ years of experience in a technical field without telecommunications experience
Experience leading or serving as technical lead on projects
Ability to consolidate technical and commercial data from multiple sources into a clear, comprehensive technical position
Proficiency in Microsoft Office Suite (Word, Excel, Visio, PowerPoint)
100% English proficiency, written and verbal

Nice To Haves

Experience with fiber optic cable and component installation practices (OSP and/or ISP)
Proficiency in statistical analysis and process improvement methodologies (e.g., Performance Excellence, Six Sigma)
Proficiency in Spanish — verbal proficiency primary; written a plus
Completion of Fundamentals of Engineering (EIT) exam or Professional Engineer (PE) licensure
Communicates complex technical subjects clearly to non-technical audiences, including field contractors, customers, and executive stakeholders
Builds effective working relationships across all levels of an organization — from plant employees to executive leadership

Responsibilities

Serve as a subject matter expert on assigned fiber optic products and installation methods; deliver in-person and virtual training to customers and contractors across the U.S.
Partner with Sales, Product Line Management (PLM), and product development to investigate and resolve field issues — including on-site visits to document findings and drive resolution
Develop technical training materials and documentation, including installation procedures, specifications, and training videos
Support customer first office applications (FOAs) and field trials to ensure successful product deployment
Learn customer network architecture to develop bills of materials (BOMs) and recommend Corning product solutions
Convey Voice of Customer insights to commercial and PLM teams; contribute field installation and customer preference input to product development efforts