Applications Engineer (Sales & Technical)

Matrix Design Group•Newburgh, IN

5d•Onsite

About The Position

Matrix designs, manufactures, and sells innovative technological products that help keep people safe. Originally focused on the underground coal mining industry, Matrix has expanded into new industrial markets in the United States and globally. We are currently seeking a versatile Applications Engineer (Sales & Technical) to bridge customer-facing sales activities with hands-on engineering execution. This role is responsible for driving product adoption, supporting system integration, and ensuring successful deployment of Matrix solutions. The ideal candidate combines strong technical expertise in industrial systems with the ability to engage customers, develop solutions, and support the full lifecycle – from pre-sales through installation and ongoing support. This position works in a team environment at our home office in Newburgh, IN. This is not a remote position. This position reports to the VP of Industrial Sales/Application Engineering Manager.

Requirements

All applicants must be able to provide proof of eligibility to work in the United States.
Employment is contingent upon the successful completion of the I-9 form, as required by federal law.
Additionally, candidates will be required to undergo an employment verification process before beginning work.
Please note that we do not offer sponsorship for work authorization (e.g., H-1B, TN, or other visas) at this time.
Bachelor’s degree in Engineering (Electrical, Mechanical, or related) or equivalent experience
Strong background in industrial automation systems (PLCs, HMI, networking)
Experience in technical sales or customer-facing engineering roles
Ability to design, troubleshoot, and implement integrated systems
Strong communication and presentation skills (technical & non-technical audiences)
Problem-solving and analytical thinking
Ability to manage multiple projects simultaneously
Self-starter with the ability to work independently or in a team
Customer-focused mindset with strong relationship-building skills

Nice To Haves

Knowledge of AI-based systems, safety technologies, or vision systems preferred
Experience with SaaS or subscription-based solutions is a plus

Responsibilities

Build and maintain strong relationships with OEMs, B2B customers, and end users
Understand customer challenges and develop tailored technical solutions
Support and execute sales strategies, including product demonstrations and technical presentations
Act as a trusted advisor, guiding customers through evaluation, selection, and implementation
Promote hardware and software (SaaS) solutions, clearly communicating value and ROI
Interface with electrical, mechanical, and software engineers to define system requirements
Design system layouts and ensure proper integration into customer environments
Lead or support installation, startup, commissioning, and deployment of systems
Troubleshoot system performance issues and implement corrective actions
Perform product testing, validation, and field evaluations and document results
Ensure seamless integration of Matrix technologies into customer operations
Conduct field research and testing to support new product development
Deliver customer training on system operation, maintenance, and best practices
Provide feedback to engineering and product teams to improve solutions
Work closely with engineering, product management, and sales teams
Serve as a primary technical contact for customers and internal stakeholders
Support both pre-sales and post-sales technical activities

Benefits

First day coverage of all benefits - no waiting period
Premium free medical, dental and vision insurance – working spouse must take major medical at their place of employment if offered
On-site health clinic
Basic Life (2x annual base salary at no cost)
Optional Life and Accidental Death and Dismemberment (AD&D) insurance
Short-Term and Long-Term Disability insurance (no cost)
401(k) Plan with up to an 8% company match
FSA for Health Care and Dependent Care
10 Paid annual holidays plus vacation time
Educational Reimbursement Program
Scholarship Program
Optional Gym Membership
Esports Room