Applications Engineer

IDEX•Westwood, MA

4d•Onsite

About The Position

The Applications Specialist provides technical applications and process expertise to support customers, sales teams, and internal stakeholders by translating processing challenges into effective, value-driven equipment solutions. The role is hands-on and customer-facing, combining laboratory testing, engineering judgment, and technical communication to enable successful equipment selection, demonstrations, and customer adoption.

Requirements

Post-secondary education in Engineering (Process or Mechanical preferred) or equivalent
2–5 years applications engineering experience (Applications Specialist)
Hands-on experience with powder and liquid processing equipment
Strong communication, analytical, and customer-facing skills
Technical applications support for powder (and in senior role, liquid) processing equipment
Hands-on customer lab testing, sample evaluation, and technical reporting
Customer interaction, demos, presentations, and occasional travel (regional & international)
Strong emphasis on engineering judgment, customer problem-solving, and communication
Strong written and verbal communications required.
Ability to interact clearly and confidently with all levels in the organization.

Nice To Haves

senior role, liquid processing equipment

Responsibilities

Conduct laboratory, pilot, and production-scale testing of customer materials using Fitzpatrick, Quadro and Matcon equipment
Analyze test results and prepare clear technical reports and documentation
Serve as technical liaison between Customers, Sales, Engineering, and Product teams
Support sales activities including demonstrations, presentations, and customer visits
Explain and demonstrate equipment operation, capabilities, and benefits
Remain current with industry trends, technologies, and customer processes