Applications Engineer

Canyon Aeroconnect•Prescott, AZ

About The Position

Canyon AeroConnect stands as one of the world’s leading suppliers of avionic-standard aircraft communications, navigation and audio/intercom systems. Canyon’s products have been widely adopted and proven in-service across a wide range of civilian, paramilitary and military fixed-wing and rotorcraft applications. Over the years, we’ve become known as the benchmark in aircraft tactical communication and audio equipment for Air Ambulance, Law Enforcement, SAR, EMS, Electronic News Gathering, Military and Marine applications. Products include digital and analog radio/audio management systems, Tac/Com, VHF/UHF radio systems, intercoms, data interface accessories, and aural warning. This position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.15 is required. “US Person” includes US Citizen, lawful permanent resident, refugee, or asylee. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Role purpose (position scope): The Applications Engineer (AE) is a customer-facing member of the Sales team, responsible for building strong relationships with current and potential customers and providing high-touch support throughout the product lifecycle — from solution selection to installation and operation. The AE partners closely with Business Unit Managers and Business Development Managers to capture the voice of the customer and communicate new product needs to cross-functional development teams. This role is designed for individuals with a technical background who want to transition into a commercial path. Over time, the AE may take ownership of a defined territory, directly driving bookings, managing customer accounts, and achieving growth targets.

Requirements

Strong technical and commercial acumen; ability to translate customer needs into business opportunities.
Excellent analytical, verbal, written, and interpersonal skills with the ability to engage across levels and cultures.
Ethical and strategic leadership with a customer-first mindset.
Negotiation and contractual familiarity to support business capture.
Ability to navigate ambiguity and dynamic requirements throughout the sales cycle.
Confident presentation and communication skills.
Proficiency with MS Office and Customer Relationship Management (CRM) software.
Technical bachelor’s degree or higher from an accredited university or college
3-5 years of experience in engineering, applications, or customer-facing technical roles, preferably within aerospace.
Experience interfacing with customers or supporting sales preferred.
Autonomous, entrepreneurial spirit, bias for action, cross-functional, analytical and methodical, concise.
This position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.15 is required. “US Person” includes US Citizen, lawful permanent resident, refugee, or asylee. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Nice To Haves

Experience with aerospace products/technologies strongly preferred.
(MBA preferred but not required).
Prior team leadership a plus.

Responsibilities

Engage with customers to identify requirements and specify Canyon solutions.
Provide after-sales support including installation troubleshooting, product training, and ensuring customer satisfaction.
Assist with DoD requirements, including commercial item justifications, where applicable.
Collaborate with sales team members to capture new business, including opportunity identification, business case development, and proposal generation.
Develop strong relationships across assigned accounts; in later phases, assume responsibility for territory growth and direct account ownership.
Serve as the primary voice of customer, communicating insights to cross-functional product development and engineering teams.
Support the cost estimation and pricing process to ensure accuracy and competitiveness.
Perform other duties as assigned, contributing to the success of the broader company goals.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume