Applications Engineer, Robotics

Tennant Company•Eden Prairie, MN

6d•$85,200 - $127,600•Hybrid

About The Position

As an Application Engineer, you play a critical role in supporting the deployment, integration, and optimization of Tennant’s Autonomous Mobile Robotics (AMR) and Connected Services solutions. You’ll work directly with customers, sales teams, autonomy partners and internal stakeholders to ensure successful implementation and performance of our advanced technologies across global markets. This is a hands-on, customer-facing role that blends technical expertise with solution-oriented thinking to drive adoption and satisfaction.

Requirements

Strong technical aptitude with a passion for robotics, automation, and connected technologies
Excellent communication and presentation skills, especially in customer-facing settings
Analytical mindset with the ability to diagnose and resolve complex issues
Collaborative team player with strong interpersonal skills
Ability to translate customer needs into actionable technical solutions
Proficient in Microsoft Excel and PowerPoint
Bachelor’s degree required (Engineering, Computer Science, or related field preferred)
3–5 years of experience in application engineering, technical support, or field engineering
Experience working with autonomous systems, industrial equipment, or IoT platforms
Familiarity with direct and distributor sales models
Demonstrated ability to drive results through cross-functional collaboration
Willingness to travel up to 25%
Must be able to work at both Eden Prairie and Golden Valley locations as needed

Nice To Haves

experience with SAP and cloud platforms is a plus
experience in cleaning or mobile equipment industries preferred

Responsibilities

Provide technical support for robotic solutions, including configuration, troubleshooting, and performance optimization
Collaborate with Autonomy Partner(s), Sales and Product Management to understand customer requirements and tailor solutions accordingly
Conduct on-site and remote training sessions for customers and internal teams on AMR operation
Execute new software releases using established process including cross-functional collaboration and customer-facing messaging in alignment with Autonomy Partner(s)
Assist in the development of technical documentation, training materials, and support resources
Analyze field data and customer feedback to identify improvement opportunities and inform product enhancements
Support global expansion initiatives by enabling successful deployments in new markets
Participate in cross-functional initiatives to improve integration between hardware, software, and cloud services
Represent the technical voice of the customer in internal meetings and product development discussions