Applications Engineer, Risk and Compliance Systems

Paul Hastings•Washington, DC

30d•$95,300 - $147,500•Onsite

About The Position

We have an opening for an Applications Engineer, Risk and Compliance Systems. Under the direct supervision of the Senior Manager, Risk and Compliance Systems, the Applications Engineer acts as IT owner of various applications and platforms used by the firm’s Risk and Compliance and Information Governance teams. Key systems include Intapp Conflicts, Intake, Walls, and Terms. This is a skilled technical position responsible for leading enhancements, support, and administration of these tools in addition to working with others in developing strategy.

Requirements

Possess strong communication, organization, customer service, and collaboration skills.
Knowledge of cloud systems including features, integrations, and release management.
Knowledge of system integrations including APIs, web services, FTP, and relational databases.
Ability to work with project management on tasks and tools such as Confluence and JIRA.
Familiarity with security best practices and procedures.
Familiarity with data governance best practices and procedures.
Excellent problem solving and critical thinking skills.
At least 5 years experience in risk and compliance, data governance, and general counsel business processes required.
At least 3 years of information technology experience preferred.
At least 3 years’ experience working with and supporting enterprise platforms preferred.
At least 3 years management level engagement and customer service preferred.
At least 3 years of experience in a professional services or legal environment preferred.

Responsibilities

Day to day support, troubleshooting, and administration of key systems. Be responsive to the business and meet SLAs for ticket handling and resolution.
Core Risk and Compliance Systems are SaaS. Responsible for leading upgrades, enablement of new features, handling of regular maintenance, patches, etc. All should follow a standard process with communications and documentation being primary areas of focus.
Gather and document requirements from the business to then translate into technical solutions.
Create and update documentation including process and architecture diagrams, operate and maintain plans, system design documents, and knowledge base articles.
Assist the Quality Assurance team with test scripts, procedures, and defect remediation.
Assist the Learning and Development team with materials such as user guides, live sessions, and videos.
Be able to speak the language of the Risk and Compliance team in order to perform analysis of processes, recommend application features, and respond to questions.
Stay current on product roadmaps and new technologies in the risk and compliance space. Demonstrate that knowledge in consulting the business, responding to new requests and business needs.
Maintain a close partnership with IntApp and other key vendors.
Work with relevant IT and InfoSec teams in delivering enhancements and new capabilities.
Understand and adhere to IT Change Management, SDLC, ISO, and Incident Management processes.

Benefits

Medical, Dental, Vision, Life/AD&D, Long Term Care, and Short- and Long-Term Disability
Flexible Spending Accounts and Health Savings Account
Healthcare Concierge and Advocacy
Lifestyle Spending Account
Voluntary 401(k) Plan and Profit Sharing
10 Paid Holidays per year and a generous PTO Program
Family Support including Paid Parental Leave, Fertility Benefits, Breast Milk Shipping, Back-up Child Care, Elder Care, and Tutoring
Wellbeing programs (Employee Assistance Program, Relationship Support, Mental Health, Menopause and Midlife Health and Well-Being Events)
Retirement Plan Consulting
Anniversary Bonus Program
Professional Development Programs
Transportation and Commuter Benefits
International Travel Insurance
Critical Illness, Hospital Indemnity and Accident Insurance
Auto/Home/Pet Insurance
Prepaid Legal Insurance
Employee Discounts