Applications Engineer Level 3

ZEISS•Wixom, MI

1d•Hybrid

About The Position

Each ZEISS Metrology Services Center offers contract measurement, inspection, and analysis work for customers on a fee-paid basis. The Applications Engineer - ZEISS Metrology Services is responsible for supporting the revenue growth and success of ZEISS Metrology Services by efficiently providing metrology services solutions to service center customers. The Engineer is responsible for running one or more of the center’s measuring devices along with the associated software suites at the respective services center. Availability, response time and customer satisfaction are key success criteria for each services center and as such this position requires flexibility to work different shifts and/or weekends to meet customer demands.

Requirements

A four-year degree in Engineering, Math or Physics.
Alternatively, 2 years of experience in the Metrology industry.
Ability to read engineering drawings for dimensional control requirements.
Ability to operate all types of ZEISS measuring machines including programming using ZEISS application software; setup and staging of parts; accuracy and repeatability verification; etc.
Strong computer skills and affinity for computer aided data analysis products.
Must have strong problem-solving skills with the ability to learn independently to find solutions to potential customer’s problems.
Good verbal and written communication skills with an ability to create concise technical reports.
Ability to reason and negotiate complex problems with customers.
Entrepreneurial mindset and eagerness to be a part of a high-performance, fast growing segment of ZEISS.

Nice To Haves

Calypso Software experience is a plus.

Responsibilities

Consistently deliver high-quality results that are complete, accurate, and on time.
Set up and operate all laboratory measurement equipment effectively.
Select and utilize the most appropriate software for each task (e.g., Calypso, VG StudioMax).
Generate and deliver inspection reports in alignment with job requirements.
Monitor system performance to ensure accuracy and repeatability.
Conduct peer reviews of job results in collaboration with colleagues.
Support the Site Manager with quoting activities as needed.
Adhere to all safety protocols, with a strong emphasis on radiation safety.
Review job requirements with the Site Manager prior to initiating work.
Communicate and review results with customers, ideally within two days of job completion.
Prepare, submit, and retain copies of proof of delivery (POD) in the network drive.
Drive productivity by effectively utilizing ZEISS tools and best practices (e.g., quick-change tooling and fixturing, offline programming, MCC, PiWeb).