Applications Engineer – 3D X-ray Systems
About The Position
As an Applications Engineer, you will join an exciting and growing team of scientists, engineers, and research professionals. In this role, you will collaborate on the use of advanced 3D X-ray systems to support a wide range of research and industrial applications. You will serve as a critical technical bridge between engineering, sales, and marketing. You will act as the voice of the customer, advocating internally while working closely with external clients and engineering teams to develop repeatable workflows for routine applications, identify and enable new, high-value applications of 3D X-ray technology, and help solve complex, high-value problems (HVPs) across multiple industries.
Requirements
- BS or MS degree in a relevant technical field
- Hands-on experience designing and conducting experiments, with the ability to analyze and communicate results
- Willingness and ability to travel up to 25% (domestic and international)
Nice To Haves
- Background in microscopy or related imaging techniques
- Experience performing system demonstrations in a commercial or customer-facing environment
- Foundational understanding of X-ray absorption principles and imaging/optical fundamentals
Responsibilities
- Identify Complex problems and needs at the customer site and work throughout the work cycle until the implementation of the solution
- Lead recipe creation to optimize system performance and Train PSE/AEs' in recipe creation
- Application Qualification of new technologies/features, Executes ß-sites, evaluation and demos at customers site
- Participate in Customer Demo Activities
- Participate in finding the solution, follow up on solution execution
- Create new methodologies in order to optimized system performance for specific application
- Analysis and Transfer new application capabilities in the system envelope from product division to customer application support team
- Participates in customer technical review meetings
- Conduct system demonstrations for prospective customers
- Develop new applications and use cases for 3D X-ray technology
- Contribute to defining and refining product specifications based on application insights
- Deliver customer training on system operation, workflows, and data analysis
- Develop and optimize imaging and analysis workflows
- Perform tool characterization and baseline performance evaluations
- Provide customer-facing technical sales support, including: Delivering technical demo presentations, Supporting conferences and trade shows, Contributing to technical publications and conference presentations
Benefits
- Supportive work culture that encourages you to learn, develop, and grow your career
- Comprehensive benefits package
- Eligibility for other forms of compensation such as participation in a bonus and a stock award program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
