Applications Developer (Service Now)

Ardent Principles, Inc.•Chantilly, VA

4d•$130,000 - $260,000•Onsite

About The Position

As a ServiceNow Developer, you’ll design and implement applications using agile methodology and Jira, applying industry best practices to deliver secure, high‑performance systems. You’ll analyze and document web‑based components, integrate with APIs and databases, and create workflows that simplify support and compliance processes. Your work will enhance UX/UI, reduce maintenance, and accelerate delivery across enterprise environments. We offer advanced services in data science, data engineering, software engineering, AI solutions, cybersecurity, and IT program management. Passionate Integrity, Driven by Excellence Ardent Principles offers a competitive salary range and a comprehensive, industry‑leading benefits package designed to support long‑term stability and employee well‑being. We provide more than a position—we offer a workplace committed to excellence, integrity, and mission‑focused impact. Our mission is to act as a bridge between satisfied clients and fulfilled employees, ensuring that your job and well-being are our top priorities because your satisfaction leads to the success of our clients. Join us as we continue building the future of secure, high‑impact solutions.

Requirements

Active TS/SCI with Full Scope Polygraph
Development of ServiceNow applications.
Implementing industry best practices and associated technical solutions consistent with accessibility standards.
Using agile methodology.
Using Jira.
Proposing recommendations that provide business value while supporting business goals and objectives, with an emphasis on improving User Experience/User Interface (UX/Ul), reducing O&M, increasing quality and speed of delivery, transforming, and modernizing web-based application, system, and service components.
Analyzing and documenting web-based application, system, or service components and associated interfaces, including those with databases and web services/APis to assist in decision-making regarding future development.
Interfacing with web-based databases and providing reports generation.
On-job experience with version control software like Github or Subversion.
Managing Tier 1, Tier 2, and Tier 3 support, using service management systems.
Developing IT support documents that include SOPs, digital IT workflows, IT knowledge base, pre and post deployment checklists, IT architectural diagrams, system security plans, and administrative processes.
Working with compliance or performance management applications.
Certification: Service Now Developer

Nice To Haves

Working with learning applications
language, compliance, and performance management applications
cloud technologies
networking and platform hosting technologies
HTML5, CSS, XML, and JavaScript
copyright and accessibility compliance (WCAG 2.0 AA)
Tableau.

Responsibilities

Development of ServiceNow applications.
Implementing industry best practices and associated technical solutions consistent with accessibility standards.
Using agile methodology.
Using Jira.
Proposing recommendations that provide business value while supporting business goals and objectives, with an emphasis on improving User Experience/User Interface (UX/Ul), reducing O&M, increasing quality and speed of delivery, transforming, and modernizing web-based application, system, and service components.
Analyzing and documenting web-based application, system, or service components and associated interfaces, including those with databases and web services/APis to assist in decision-making regarding future development.
Interfacing with web-based databases and providing reports generation.
On-job experience with version control software like Github or Subversion.
Managing Tier 1, Tier 2, and Tier 3 support, using service management systems.
Developing IT support documents that include SOPs, digital IT workflows, IT knowledge base, pre and post deployment checklists, IT architectural diagrams, system security plans, and administrative processes.
Working with compliance or performance management applications.