Application Administrator (Open to major office locations in Montana & South Dakota)

Northwestern Energy

20h•Hybrid

About The Position

The Applications Administrator position is an integral part of the Business Technology Team. Primarily responsible to implement, configure and maintain operational technology applications, systems and hardware. This position is responsible for supporting Operational Technology Applications. This position works independently and in a team environment to provide support relative to the company's operational technology systems.

Requirements

Bachelor's degree from four-year accredited college in associated discipline such as Computer Science, Software Engineering, Mechanical (M.E.T.) or Civil (C.E.T.) Engineering Technology, or Business and Information Technology (B.I.T.).
An equivalent combination of education and related experience may also be considered.
Knowledge of SCADA systems, protocols, and operational technology
Strong analytical and problem-solving skills
Excellent communication and teamwork abilities
Experience with common programming languages and Knowledge and experience with common databases
Demonstrate and maintain a good safety record

Nice To Haves

Experience with network infrastructure and firewall configuration is desirable.
Knowledge of industry standards and regulations (NERC CIP) is desirable
Certifications such as CISSP, GICSP are a plus
Experience in editing geodatabases within a multiuser GIS (enterprise-level) environment; and/or GIS data maintenance and geoprocessing is desirable.
Experience and knowledge of Electric and Gas Utility operations a definite plus
Strong aptitude to understand current technology trends in software, cloud, cybersecurity and automation to apply them to NorthWestern Energy's business processing needs is preferred
Self-starter who pursues self-education and is customer focused

Responsibilities

Administer and maintain Operational Technology systems, including hardware, software, and network infrastructure.
Develop and implement IT controls and security measures to protect critical infrastructure and data to include adhering to NERC CIP (Critical Infrastructure Protection) procedures and policies as required
Monitor and manage real-time data, alarms, and events through various SCADA and IT systems
Collaborate with cross-functional teams to optimize system performance, mitigate risk, conduct cybersecurity strategies and resolve issues on critical operational infrastructure
Conduct routine system backups, updates, and maintenance to ensure operational reliability
Stay up-to-date with industry best practices and emerging technologies in SCADA and IT controls
Maintains and ensures the integrity and confidentiality of sensitive information
Undertake complex projects involving multiple disciplines that may impact multiple business units
Build and develop positive user, team and leadership relationships to facilitate Business Technology business partnerships
Work required hours as needed which may include evenings and weekends
Work on-call rotations as defined
Develop, install and maintain application systems to ensure timely access to accurate, real-time data.
Provide daily maintenance and technical support activities associated with the operation of Operational Technology applications development and configuration
Work with vendors and colleagues to research, plan, test, and implement patches, releases, and upgrades
Provide technical guidance, troubleshooting and perform corrective actions to ensure a high degree of systems availability, reliability and security
Responsible for the installation and configuration of complex software systems following established procedures and change control standards
Interact with stakeholders to identify problems, needs, and opportunities for improvement
Lead development and delivery of solutions including testing and engaging with users
Troubleshoot production problems
Analyze and query complex data models
Participates in creating and maintaining process, training, technical documentation and standards and procedures related to the operations and maintenance of supported systems and applications
Effectively and efficiently organize, plan, execute and coordinate multiple work assignments to meet project milestones or established completion dates
Utilize established project management documents such as scope, assumptions, and risks
Some travel including day trips and overnight will be required, depending on work location and experience. Up to 15% of time.
All NorthWestern Energy employees are required to adhere to the Code of Business Conduct & Ethics
All NorthWestern Energy employees are required to adhere to company safety, physical security, and cyber security standards
Ensure all actions are consistent with NorthWestern Energy's values, mission, and strategic business objectives
Comply with NorthWestern Energy's internal controls, policies, practices, procedures and standards

Benefits

401K with company match up to 4% and non-elective contribution up to 7%
Healthcare and wellbeing programs, including dental and vision for you, your spouse and dependents, Health Savings Account (HSA), healthcare and dependent care flexible spending account (FSA)
Employee Assistance Programs (Offering up to six free counseling sessions, per person, per issue, per year for employees, spouses and dependents to include financial heath)
Life Insurance (Company pays basic employee policy; spouse, dependent insurance also available)
Tuition reimbursement
Competitive pay (Scheduled performance-based wage increases and annual incentive opportunities.)
Paid company endorsed volunteer opportunities
Paid parental leave
Paid bereavement leave
Paid training opportunities
Paid time off starting on your first day, plus 11 paid holidays