Application Testing Supervisor (Hybrid)

NYCM Insurance•Town of Edmeston, NY

1d•$59,819 - $96,375•Hybrid

About The Position

The Application Testing Supervisor (Hybrid) is responsible for the personnel management of all the Application Testers. The Supervisor will work closely to provide direction, mentor and coach while receiving guidance from management. They will also define the test strategy and approach, provide quality assurance leadership and be ultimately responsible for ensuring application quality.

Requirements

High School Diploma
Two years direct experience as a lead tester for major application integration and/or major application product releases

Nice To Haves

Ability to organize and lead highly effective teams of testers
Ability to prioritize and execute multiple assignments at the same time
Hands on experience with all facets of the software development life cycle
Solid decision making abilities and problem solving skills
Effective verbal and written communication and presentation skill

Responsibilities

Manage assigned application testing team, provide guidance, direction and leadership
Responsible for daily tasks of individuals within their span of control
Development, cultivation and evaluation of employees
Assist with staff maintenance through recruiting, selecting, orienting, promoting and any necessary terminations
Provide input to Business Unit Manager and Division Manager by providing input and feedback/challenges for decision making
Actively participate in and promote collaboration across teams to gain understanding of needed changes or modifications of existing programs
Set and approve employee's work schedule
Verify and approve timekeeping records and consult employees about any discrepancies
Document performance feedback and other personnel matters
Develop and drive a high-level QA strategy as well as take a hands-on approach to strategy implementation
Provide testing, project management and technical assistance where needed
Develop and monitor key performance indicators for emerging trends
Develop and execute strategic business plans to improve or remedy key indicators to improve the division
Establish, develop and present various testing topics/new technologies
Assist with the company wide prioritization of projects, requests and resources
Recommend design improvements and assist testers to achieve the highest standards of quality testing
Stay on the cutting edge of technology (trade magazines, web site, seminars, etc)
Continued education as outlined by executive management
Provide a high level of customer satisfaction
Report potential issues that may impact the company to management
Other duties as assigned