Application Technical Analyst

Franciscan Alliance, Inc.

8d•Remote

About The Position

The Application Tech Analyst provides quality implementations, upgrades, and support for Franciscan Alliance applications. This position formulates/defines system scope and objectives, and devises and modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time and form of desired results. The Analyst tests, debugs and documents program solutions, as well as provides on-going troubleshooting for application issues. This position participates in system optimization and new installs, and assists with needs assessments and impacts analysis. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. EXPERIENCE DEVELOPING WITH UIPATH RPA TOOLS PREFERRED WHAT YOU CAN EXPECT Support the technical architecture, data movement, and file transfer tools for Franciscan Alliance applications. Document application build and standards. Monitor application server health. Maintain the system tables, profiles and other application parameters to ensure Franciscan Alliance applications function according to customers’ specifications. Provide on-call support, including after-hours support, for team and customers following the Information Services support model. Participate in the implementation and builds of Franciscan Alliance applications. Support Franciscan Alliance applications systems by troubleshooting and repairing customer-reported problems. Work with assigned, on-premise vendors and Application Business Analysts in implementing, upgrading, supporting and troubleshooting applications. Provide data extracts to Business Partners. Follow organizational practices for incident, change and requests management.

Requirements

High School Diploma/GED
1 year Relevant Work Experience

Nice To Haves

Associate's Degree
Bachelor's Degree
EPIC Certified (if required by role)
EXPERIENCE DEVELOPING WITH UIPATH RPA TOOLS

Responsibilities

Support the technical architecture, data movement, and file transfer tools for Franciscan Alliance applications.
Document application build and standards.
Monitor application server health.
Maintain the system tables, profiles and other application parameters to ensure Franciscan Alliance applications function according to customers’ specifications.
Provide on-call support, including after-hours support, for team and customers following the Information Services support model.
Participate in the implementation and builds of Franciscan Alliance applications.
Support Franciscan Alliance applications systems by troubleshooting and repairing customer-reported problems.
Work with assigned, on-premise vendors and Application Business Analysts in implementing, upgrading, supporting and troubleshooting applications.
Provide data extracts to Business Partners.
Follow organizational practices for incident, change and requests management.