Application Analyst

University of Vermont Health Network•South Burlington, VT

1d•$36 - $54•Onsite

About The Position

This position requires regular onsite presence in both Vermont and Northern New York. Candidates must be able to travel to and work from these locations as part of their ongoing responsibilities. The Epic Professional Billing Analyst I provides analysis, technical support, and maintenance for software that supports professional billing. The individual is responsible for assessing user needs and developing solutions that align with organizational, regulatory, and IT best‑practice standards. The Analyst I develops a clear understanding of the software and tools required to meet end‑user needs while following established guidelines. Responsibilities include collaborating with end users, vendors, and internal IT staff to support business processes and ensure cohesive integration of the software applications with operational workflows and billing regulations. The Epic Professional Billing Analyst I support could include a subspecialty in designing and delivering training documentation for software used in business processes. This includes business analysis, training materials, user guides, building, testing, and maintaining training environments. The Epic Professional Billing Analyst I may be required to provide support coverage 24 hours per day, 7 days per week. The ability and means to regularly travel throughout the UVM Health Network may be required. The role of Application Analyst includes multiple levels. The hiring team reserves the right to determine appropriate level placement of our final candidate. Level and salary upon hiring are commensurate with years of relevant experience. Please reach out to recruitment for information on levels and corresponding compensation. University of Vermont Health is committed to being a national model for the delivery of high quality academic health care for a rural region. University of Vermont Health will continue to ensure that individuals are employed, and that employees are treated during candidacy and employment, without regard to their sex, gender identity or expression, ancestry, place of birth, HIV status, marital status, age, language, socioeconomic status, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status or obligation for service in the armed forces, or any other characteristic protected by law in all employment practices as follows: Employment decisions at The University of Vermont Health Network are based on legitimate job-related criteria. All personnel actions or programs that affect qualified individuals, such as employment, upgrading, demotion, transfer, recruitment, advertising, termination, rate of pay or other forms of compensation, and selection for training, are made without discrimination based upon the individual’s sex, gender identity or expression, ancestry, place of birth, HIV status, marital status, age, language, socioeconomic status, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status or obligation for service in the armed forces, or any other characteristic protected by law.

Requirements

A bachelor's degree in computer science, information technology, or a related field is strongly preferred.
For Epic Application support, certification is required within 120 days of hire with a maximum of three attempts.
Experience with application support and/or implementation.
1 or more years of relevant operational experience in lieu of direct system support.
Candidates must be able to travel to and work from these locations as part of their ongoing responsibilities.
The Epic Professional Billing Analyst I may be required to provide support coverage 24 hours per day, 7 days per week.
The ability and means to regularly travel throughout the UVM Health Network may be required.

Responsibilities

providing analysis
technical support
maintenance for software that supports professional billing
assessing user needs
developing solutions that align with organizational, regulatory, and IT best‑practice standards
developing a clear understanding of the software and tools required to meet end‑user needs while following established guidelines
collaborating with end users, vendors, and internal IT staff to support business processes
ensuring cohesive integration of the software applications with operational workflows and billing regulations
designing and delivering training documentation for software used in business processes
business analysis
training materials
user guides
building, testing, and maintaining training environments