Application Systems Developer III

The University of Arizona•Tucson, AZ
•Onsite

About The Position

University Information Technology Services (UITS) is the University of Arizona’s central technology organization. UITS delivers enterprise and specialized technology services that support students, faculty, researchers, staff, and campus partners. Through innovation, strategic partnerships, and a commitment to accessibility and continuous improvement, UITS supports the evolving needs of a leading research university and the communities it serves. The University of Arizona's Information Technology Services (UITS) invites you to apply to the role of Application Systems Developer III. The Academic/Instructional Platform and Application Systems Developer Senior operates, enhances, and maintains the custom web application and orchestration layer supporting the University of Arizona's College of Information Science Cybersecurity Learning Environment. This position works directly with faculty and students to translate academic requirements into technical environments, manages application-level system support, and coordinates student provisioning for cybersecurity courses. This role bridges application development and systems administration, requiring expertise in both web technologies, Windows and Linux infrastructure. Visa sponsorship is not available for this position.

Requirements

  • Bachelor's degree or equivalent advanced learning attained through professional level experience required.
  • Minimum of 5 years of relevant work experience, or equivalent combination of education and work experience.
  • Problem-solving in complex, distributed application systems.
  • Communication skills for translating between technical developers and non-technical faculty stakeholders.
  • Ability to learn new technologies and frameworks quickly.
  • Project management and task prioritization skills.
  • Attention to detail and documentation quality.
  • Collaborative teamwork and knowledge-sharing orientation.
  • Customer service orientation with patience for end-user support.
  • Ability to multitask and manage competing priorities.
  • Knowledge of security best practices and vulnerability assessment.
  • Ability to work effectively with instructors and students in an academic environment.
  • Web-application security knowledge and secure coding practices.
  • Technical support and customer communication skills.

Nice To Haves

  • Proxmox virtualization or comparable hypervisor knowledge.
  • KVM/QEMU hypervisor administration.
  • Software-defined networking.
  • Redis caching systems.
  • Guacamole remote desktop gateway administration (RDP, VNC, SSH).
  • Ansible and Terraform infrastructure automation.
  • Cloud-init and Packer image creation.
  • Cybersecurity lab or range platform.
  • Identity and access management (IAM) integration (LDAP, WebAuth, OAuth).
  • Higher-education instructional technology support background.
  • JSON Web Token (JWT) authentication systems.
  • API gateway and microservices architecture.
  • Advanced Linux administration across multiple distributions (RHEL, CentOS, Ubuntu, Alpine).
  • Proficiency in JavaScript, HTML, and CSS.
  • REST APIs and web application architecture.
  • Web authentication systems.
  • Docker in production environments.
  • Relational database administration.
  • Troubleshooting of distributed applications and microservices.
  • Source control and Git workflows.

Responsibilities

  • Operate and enhance the custom JavaScript-based web application.
  • Maintain the orchestrator and Proxmox API integrations.
  • Manage Docker and Docker Compose services.
  • Maintain Postgres database and Redis cache dependencies.
  • Troubleshoot and resolve application-level failures.
  • Monitor application performance and logs.
  • Design and configure course-specific environments based on instructor requirements.
  • Work directly with faculty to understand and implement technical specifications.
  • Develop course templates and automation scripts.
  • Translate academic requirements into deployable technical environments.
  • Validate course environments at expected enrollment scale.
  • Configure RDP, VNC, SSH remote desktop integration.
  • Coordinate student account generation and provisioning workflows.
  • Manage system-level account creation and access controls.
  • Handle password resets and account troubleshooting.
  • Support late adds, withdrawals, and section changes.
  • Maintain audit logging and student-data handling compliance.
  • Ensure proper permissions and role-based access.
  • Integrate the application workflows into university systems such as WebAuth, Grouper, and Stache.
  • Maintain application and system documentation; create and update runbooks for common procedures.
  • Document system configurations, dependencies, and deployment processes.
  • Support onboarding of new team members and student workers.
  • Maintain current system inventory and change logs.
  • Participate in incident response for application and system-level failures.
  • Diagnose and resolve application performance issues.
  • Troubleshoot distributed application and database problems.
  • Provide first-level support for instructor and student issues.
  • Escalate infrastructure issues to backup systems administrator.

Benefits

  • health, dental, and vision insurance plans
  • life insurance and disability programs
  • paid vacation, sick leave, and holidays
  • U of A/ASU/NAU tuition reduction for the employee and qualified family members
  • retirement plans
  • access to U of A recreation and cultural activities
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