Application Systems Analyst

Energy Northwest • Richland, WA

3d • Onsite

About The Position

The Application Analyst supports the Information Technology group within the Energy Northwest New Nuclear organization, serving as a technical expert in applications such as JIRA, Box.com, VISION, and Asset Suite. This role involves piloting and implementing software, participating in software selection, and ensuring compliance with Software Quality Assurance processes. The analyst independently formulates system requirements, leads projects, and specializes in application systems analysis and programming, including preparing detailed specifications for software purchase or development. Responsible for the full lifecycle of business applications, the Application Analyst contributes expertise in systems analysis, development, and problem‑solving. By collaborating with users, vendors, and peer analysts, the analyst identifies and enhances software solutions, supports upgrades, testing, and change management, and helps translate business needs into effective technical solutions. Through thoughtful analysis and technical leadership, this role maintains and improves critical business systems while fostering strong cross‑functional collaboration.

Requirements

• Bachelor's degree from an accredited college or university in a computer discipline
• Eight years of directly related IT experience in application programming and analysis (for Analyst IV)
• Five years of directly related IT experience in application programming and analysis (for Analyst III)
• Three years of directly related IT experience in application programming and analysis (for Analyst II)
• A high school diploma or GED is required.
• Additional experience in lieu of degree may be considered on a one to one basis.

Nice To Haves

• Technical expert in applications such as JIRA, Box.com, VISION, and Asset Suite.
• Piloting and implementing software.
• Participating in software selection.
• Ensuring compliance with Software Quality Assurance processes.
• Independently formulates system requirements.
• Leads projects.
• Specializes in application systems analysis and programming.
• Preparing detailed specifications for software purchase or development.
• Responsible for the full lifecycle of business applications.
• Contributes expertise in systems analysis, development, and problem‑solving.
• Collaborating with users, vendors, and peer analysts.
• Identifies and enhances software solutions.
• Supports upgrades, testing, and change management.
• Helps translate business needs into effective technical solutions.
• Maintains and improves critical business systems.
• Fostering strong cross‑functional collaboration.
• Acts as technical expert in one or more highly specialized areas of applications systems analysis and programming.
• Acts independently under general direction.
• Provides technical leadership on medium to large projects.
• May act as an expert in business or functional area.
• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time and form of desired results.
• Has full technical knowledge of all phases of applications systems analysis and programming.

Responsibilities

• Leads efforts to ensure successful implementation, application, maintenance, upgrade and documentation of assigned applications.
• Act as the primary point of contact when users experience difficulty and/or need other assistance.
• Determine solution for process failure and /or integrity issues.
• Interface with other application analysts as needed to resolve programming or data problems.
• Design, code, test, and debug programs/ applications of varying complexity.
• Interface with contractors or junior persons on these activities.
• Participate in the program or system software upgrade effort, including assisting customers in their testing.
• Develop and maintain applicable procedures associated with assigned applications.
• Ensure business processes and rules are captured within software application features.
• Write functional specifications and develop validation and verification plans.
• Approve final test results and receive signoff from data stakeholder.
• Assist in implementing changes and coordinate with end users and technical resources as needed; point person for reviewing changes with IS Leadership/Work Management team for authorization for production change and scheduling.
• Document any required work flow changes associated with upgrades.
• Develop, maintain, and communicate change management plans.
• Provide general and application specific technical support to customers to ensure the availability and continuity of business applications or programs in the production environment, from workstations to network servers, drawing on support from other IS staff if needed.
• Maintain a solid understanding of the customer's business; including goals, objectives, work processes, and their end product or service.
• Interface with vendor's technical support center, search the vendor's website, research the software architecture of application functionality, and learn to use the application tools to assist/coach customers in the implementation of new functions or in troubleshooting process and data problems.
• Evaluate work requests; to determine feasibility; develop work plans, cost and schedule estimates, or recommendations by interviewing customers to identify and interpret their requirements and objectives.
• Interface with customers and team leader to agree on task priorities and to maintain open communications with them on work status, issues, and concerns.
• Lead or assist in the preparation of formal system or cross-systems proposals by interviewing customers, peers, and vendors on business and technical requirements to interpret needs and objectives, forecast proposal costs and benefits, and make recommendations as to proposal continuance.
• Coordinate the implementation of application changes into production with customers and peers, ensuring changes and/or customizations to program / application objects and processes are clearly identified and packaged for migration and documented in adherence to standards.
• Must participate on the Emergency Response team (ERO) when designated.
• Must support the biennial refueling outage.

Benefits

• Substantial retirement benefits through three retirement programs including the Washington State Public Employees' Retirement System pension plan (PERS), a 401(k) savings plan with an employer match component, and a 457(b) savings plan.
• Multiple options for medical, dental, vision, disability and life insurance coverage.
• Flexible spending accounts (FSAs).
• Tuition reimbursement.
• Student loan repayment.
• Childcare subsides.
• Health reimbursement arrangement (HRA VEBA).
• Health savings account (HSA).
• Supplemental life insurances.
• Credit monitoring/identity theft insurance.
• Personal time accrual rate of 160 hours per year.
• Nine paid holidays throughout the Calander year.
• Personal time accruals grow significantly at various service intervals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level