Application Systems Admin Analyst Associate

American Addiction Centers•Oak Brook, IL

21h•Hybrid

About The Position

This is a 24/7 support team that supports applications in the outpatient and post-acute settings. Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it. With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care, Neurosciences, Gynecology, Oncology, Pediatrics, Primary Care, Neurology, Geriatrics, Trauma Care.

Requirements

Associate's Degree in Computer Science or related field.
No experience required.
Basic knowledge of hardware and software as used in the clinical and/or business setting.
Ability to translate user requirements into system specifications.
Average organizational and analytical skills.
Average problem and issue resolution skills.
Average written and oral communication skills.
Ability to handle multiple tasks, set appropriate priorities and accomplish assignments in a thorough and timely manner.

Responsibilities

Assists with testing and implementing system and application software installations and upgrades.
Participates in change management/control.
Assists with workstation and server administration.
Performs data backups and assists with recoveries.
Assists with execution of capacity monitoring processes.
Assists with disk space management and license management.
Assists with execution and monitoring of quality assurance processes.
Quality assurance ensures proper system operation, optimum performance and freedom from defects.
Participates in on-call rotation.
Assists with problem resolution and solves routine problems.
Assists with vendor problem and issue resolution.
Codes, tests, debugs, documents, and maintains routine application support software such as utility programs, macros, subroutines, and control modules.
Makes routine modifications to purchased applications to fit specialized needs and configurations.
Supports and assists with the installation of routine clinical device or other ancillary device integration solutions.
Assists with assembling and documenting technical requirements of computer systems to meet business requirements.
Assists with design of application support software such as utility programs, macros, subroutines, and control modules from detailed specifications.
Communicates with project coordinators in order to keep them informed with regard to project status and potential problem areas.
Assists with evaluating client requests to determine impact and effort required.

Benefits

Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program