Application System Architect (Epic)

Texas Health Resources•Arlington, TX

3d•Hybrid

About The Position

The Application System Architect (Epic) role supports a broad portfolio of Epic clinical applications that enable patient care and clinical operations across Texas Health Resources. This role provides expertise in clinical documentation, provider workflows, patient movement, emergency services, and other enterprise clinical technologies. The architect partners with operational, clinical, and physician leaders to design, implement, and optimize technology solutions that support high-quality patient care and efficient clinical operations. They collaborate across application, technical, and support teams to deliver reliable, scalable solutions that support strategic initiatives and enhance the experience of patients, providers, and staff. The Application Architect/EHR is responsible for end-to-end systems application design and development to best support the strategic needs of the organization and ensure elegant integration with existing and future applications. This role serves as a leader and mentor to other team ASAs on projects, initiatives, and diagnosis of failure when needed.

Requirements

Bachelor’s degree computer science, information technology, business or related field required or 4 years relevant experience in lieu of a degree required
7 years relevant work experience designing, developing or supporting relevant applications required
Proficient in Microsoft Office applications (Word, Excel, PowerPoint), with working knowledge of SharePoint and the ability to utilize Copilot AI tools.
Epic certification or proficiency – any module(s) upon hire required
Epic certification or proficiency – specific module(s) based on area(s) supported within 6 months of hire required

Nice To Haves

Current Epic certifications in relevant modules including Clinical and/or Business operations - multiple certifications is strongly preferred

Responsibilities

Develops design solutions that cleanly integrate with existing products and provide an easy path for future enhancements.
Communicates with customer, project team, and vendors in the analysis and design of business and requirements for new and optimized application and system workflows, as well as ensuring secure and stable architectures are in place.
Consultant/SME in diagnosis, resolution, and communication of failures encountered in application software and related technologies.
Respond to customer issues in a timely manner.
Communicates with customer, project team and vendors in a timely manner and escalates issues & risks appropriately.
Consultant in the development of department strategies and tactics, planning, reviewing and monitoring activities that provide value to key customers.
Develop and implement installation plans.
Develop/update appropriate Service Desk documentation for each change.
Maintains an awareness of vendor and industry developments/plans in area(s) of responsibility, communication, and documentation of all relevant items and activities.
Performs other duties as assigned.