Application Sys Analyst II

University of Maryland Medical System•Columbia, MD

4d•$33 - $47

About The Position

Under general supervision, this role involves gathering and analyzing user needs for developing and modifying clinical or business applications within a healthcare environment. The analyst will write documentation specifications, conduct fact-finding, analyze complex results, and propose solutions. Responsibilities include building, configuring, and modifying applications using existing tools. The position requires performing complex analysis, design, development, testing, and support for assigned applications, overseeing daily issue tracking, and participating in application analysis and impact analysis of changes. The role also involves providing advanced application support and guidance to end-users, serving as a point of contact for application problems, assessing issues, and identifying resolutions. Developing testing scripts, participating in testing, and making recommendations with some guidance are key duties. The analyst will prepare various types of documentation, including application documentation, analytical reports, functional specifications, training manuals, and status reports. Project involvement includes planning discussions, assisting with cost estimations, time frames, staffing requirements, and preparing cost justifications. The role also oversees and assists in application design under change management and user development requests, and prepares complete application documentation for operations, setting programming specifications and assisting in developing departmental policies and procedures related to clinical application use.

Requirements

Bachelor's Degree in a health, science, or business field, or an equivalent level of professional experience required.
Three years progressively responsible experience in information applications, including one year performing programming or applications analysis or equivalent, such as business analysis, is required.
Demonstrates competence in analysis and problems solving principles with emphasis in user relations, data gathering techniques and management information applications is required.
Demonstrates ability to develop technical specifications for all aspects of applications, and familiarity with problem analysis, hardware/software configurations and application integration.
Understands the impact of applications on business processes; and the integration/relationships between and among organizational applications.
Ability to supervise a project team of analysts, end users and consultants, specifically, to coordinate daily activities, delegate responsibilities and tasks and review work.
Effective verbal and written communication skills are necessary to advise and consult with user personnel and make formal presentations of project findings and recommendations.
Effective customer service skills, with the ability to work with all levels within the organization.
Able to teach application functionality, design standards, and process changes to the end user community and train the trainers.
Excellent organization skills; demonstrates confidence and creativity.
Adheres to applications security and control procedures in accordance with departmental, vendor standards and regulatory bodies.

Nice To Haves

Additional Certifications may be required.
Experience as a provider, clinician or ancillary services in the implementation of a system as a subject matter expert or super user may be substituted.
Experience working in a healthcare environment is preferred.

Responsibilities

Performs complex analysis, design, development, testing and support services for assigned application applications.
Responsible for and oversees day to day tracking and follow-up on issues and questions of daily operations.
Participates in and oversees applications analysis and impact analysis of new or different applications, processes or changes.
Provides advanced application support and guidance to end users and provides technical guidance to less experienced personnel. Serves as a point of contact for application problems. Assesses problems and identify resolutions.
Develops testing scripts and participates in testing.
Makes recommendations with some guidance and provide alternatives with regards to various development and support initiatives.
Prepares written documentation of various types; application documentation, analytical reports, functional specifications, training manuals, status reports, etc.
Participates in project planning discussions. Assists in cost estimation, time frames, staffing requirements, and preparation of cost justifications for assigned projects.
Oversees and assists in the designing for each application assigned, under the control of the change management application and user development request.
Prepares complete applications documentation for operations and sets programming specifications for user departments. Assist in the development of departmental policies and procedures as they relate to the use of clinical applications.