Application Support Specialist - Nuvolo

Orion InnovationNew York, NY
3d

About The Position

Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education. Summary: Design, configure, and implement Nuvolo modules (EAM, IWMS, Facilities, Space, Clinical Engineering, etc.) on the ServiceNow Asset Management, CMDB and platform. Collaborate with stakeholders to gather requirements and translate them into functional and technical specifications. Perform system integrations, data migration, and workflow automation within Nuvolo. Develop and maintain custom scripts, UI policies, business rules, and reports. Ensure system performance, security, and compliance with organizational standards. Provide end-user training, documentation, and ongoing support. Partner with cross-functional teams to optimize workplace operations and improve service delivery. Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Responsibilities

  • Design, configure, and implement Nuvolo modules (EAM, IWMS, Facilities, Space, Clinical Engineering, etc.) on the ServiceNow Asset Management, CMDB and platform.
  • Collaborate with stakeholders to gather requirements and translate them into functional and technical specifications.
  • Perform system integrations, data migration, and workflow automation within Nuvolo.
  • Develop and maintain custom scripts, UI policies, business rules, and reports.
  • Ensure system performance, security, and compliance with organizational standards.
  • Provide end-user training, documentation, and ongoing support.
  • Partner with cross-functional teams to optimize workplace operations and improve service delivery.
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