Application Support Specialist

CAPPS LLC • Greenwood Village, CO

17h • Hybrid

About The Position

Are you detail-oriented, tech-savvy, and ready to launch your career in IT and data operations? Join our team as an Application Support Specialist, where you'll play a key role in managing and maintaining data within our System of Record. This entry-level position is perfect for someone who thrives in a fast-paced, results-driven environment and is eager to grow professionally.

Requirements

• Strong time management and attention to detail
• Ability to follow multi-step processes and adapt to shifting priorities
• Proficiency in Microsoft Excel and the broader Microsoft Suite
• High School Diploma or equivalent
• At least 2 years of full-time experience in a related role

Responsibilities

• Handle client data securely and efficiently, following established standards
• Troubleshoot and resolve issues related to client or vendor data transfers
• Respond to internal requests via our ticketing system, representing the IT team
• Execute processes that support productivity across departments
• Assist with quality control and documentation of work processes
• Transfer account media from client portals to designated network locations
• Maintain and update procedural documentation
• Support ongoing projects and other responsibilities as assigned

Benefits

• Performance-based bonuses
• Stable, structured work environment
• Opportunities to learn and grow across departments
• 401(k) with company match
• Comprehensive health, dental & vision insurance
• Health Savings & Flexible Spending Accounts
• Disability & life insurance
• Paid time off & paid training
• Employee Assistance Program
• Referral program & profit sharing
• Career development & advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED