Application Support Scientist

Danaher Corporation•Marlborough, MA

1d•$74,000 - $92,000•Onsite

About The Position

At SCIEX, a Danaher operating company, we are dedicated to innovating for tangible impact in life sciences, diagnostics, and biotechnology. Our work saves lives, and we foster a culture of belonging where unique viewpoints are valued. By leveraging the Danaher Business System, we transform ideas into impact, innovating at the speed of life. As part of SCIEX, you will contribute to life-changing research and outcomes, accelerating your potential. For over 50 years, we have empowered customers to solve complex analytical challenges in quantitation and characterization through groundbreaking innovation, reliability, and support. You will join a winning team passionate about helping life science experts worldwide obtain trusted answers.

Requirements

Bachelor’s, Master’s, or Ph.D. in Chemistry, Biochemistry, Analytical Chemistry, or related life sciences field
2+ Years of experience with mass spectrometry, liquid chromatography (LC-MS), and other analytical techniques
Strong understanding of method development, validation, and troubleshooting for LC-MS/MS methods
Ability to present scientific data clearly to diverse audiences
Ability to build strong relationships with customers and internally within SCIEX
Proven capacity to troubleshoot instrumentation and application-related issues
Experienced with small molecule quantitation on triple quadrupoles
Possess a current driver license with an acceptable driving record.

Nice To Haves

Previous experience using SCIEX instrumentation and software
Knowledge of clinical market trends, assays, and laboratory workflows
Prior experience working in a University Core Facility
Experience in training and supporting customers on instrumentation and software

Responsibilities

Prepare and deliver customer demonstrations showcasing SCIEX LC/MS products and workflows.
Provide on-site training for customers on SCIEX hardware and software platforms.
Offer ongoing support to ensure customer satisfaction and product efficiency.
Work with business and sales units to pinpoint areas needing growth, identifying key application areas.
Investigate and develop comprehensive solutions (including sample preparation, analytical methods, and reporting) for internal use or customer deployment.
Collaborate with colleagues in different regions to develop a full suite of application solutions.
Assist in defining and developing new hardware and software products.
Thoroughly test new products within both the nominal and accurate mass product portfolio.
Participate in scientific conferences, seminars, and training programs to stay updated and contribute to the scientific community.