Application Support & Integration Specialist

Weis Markets•Sunbury, PA
•Onsite

About The Position

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! Location Address: 1000 S. 2nd Street

Requirements

  • Application Support Specialists will periodically be asked to serve as mentors to associate level associates.

Responsibilities

  • Assists in the installation, maintenance, and general support of application systems and peripheral hardware.
  • Assists users with questions or problems.
  • May help perform system backups and recovery and install new software.
  • Work with business to formulates and defines application systems scope and objectives.
  • Works with business associates to map current and future business processes and aligns technology solutions with short-term and long ‐term business strategies.
  • Documents business requirements and creates detailed functional/technical system specifications.
  • Reviews, analyzes, and creates detailed documentation of the systems supported and user needs, including workflow, program functions, and steps required to develop or modify the systems supported.
  • Creates detailed test plan.
  • Executes test plan and documents test statistics, metrics, and results.
  • Works with vendors and technical teams to resolve system issues.
  • Evaluates and follows through on issues and problems until resolved or escalated.
  • Evaluates issue patterns to plan and recommend process improvement and system upgrades.
  • Creates reports to support business decisions.
  • Leads small scale or sub functional teams for system design, modification, upgrade, and implementation projects.
  • Facilitates and ensures compliance of government or regulatory standards (SOX, PCI, internal audit, external audit, etc.) with regard to the systems supported and the ancillary components that support them.
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