Application Support Developer

Smarter HR Solutions LLCHouston, TX
$35 - $37Onsite

About The Position

We are seeking an experienced Web Application Developer to support the enhancement, maintenance, and ongoing development of a large-scale, enterprise web application used by multiple public-sector agencies. This is a hands-on role within a collaborative Agile team environment focused on critical, data-driven systems. Must pass a background check, drug screening, and reference check as part of onboarding.

Requirements

  • 3+ years of experience in web application development or support
  • Experience with application maintenance, enhancements, and bug fixing
  • Strong troubleshooting and problem-solving skills
  • Ability to analyze business requirements and translate them into technical solutions
  • Experience working in Agile or Scrum environments
  • Strong communication skills and ability to work with cross-functional teams
  • Ability to manage multiple tasks in a fast-paced environment
  • This role involves supporting a high-visibility, mission-critical system
  • Candidates must be comfortable working in a collaborative, stakeholder-facing environment
  • Only individuals authorized to work in the U.S. without sponsorship will be considered.

Nice To Haves

  • Experience supporting enterprise-level or multi-user systems
  • Exposure to public sector, government, or justice-related systems
  • Experience working with systems shared across multiple agencies
  • Familiarity with SQL/databases and reporting tools
  • Experience with backlog management tools (e.g., Jira, Azure DevOps)
  • Background in production support environments with direct user interaction

Responsibilities

  • Support a mission-critical web application used across multiple agencies
  • Perform analysis, development, testing, and debugging for enhancements and bug fixes
  • Collaborate with developers, stakeholders, and business users to gather and validate requirements
  • Work through backlog items, user stories, and application improvements
  • Troubleshoot and resolve application issues in a production environment
  • Assist with application maintenance and support activities
  • Participate in Agile ceremonies (stand-ups, sprint planning, retrospectives)
  • Support system documentation, testing processes, and issue resolution tracking
  • Provide occasional end-user support and interaction
  • Assist with reporting and batch process support as needed

Benefits

  • Relocation assistance is not provided
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