Application Specialist

Emerson•Seattle, WA

10d•Hybrid

About The Position

NI's Field Applications Engineers demonstrate the highest technical aptitude and professional engineering skills while contributing to key accounts and company strategy. They generate and execute on technical demand while becoming trusted technical advisors for key customers. This is a unique role that requires not only technical leadership, but also strong interpersonal and relationship development skills, customer-facing experience, business acumen, and personal drive. The best NI Field Applications Engineers effectively balance their time between face-to-face interactions with target customers, technical activities, and providing insight and feedback as the voice of the customer. Field Applications Engineers serve as highly trusted technical consultants across multiple industries, allowing them to influence the technical direction of target accounts to ensure mutual customer and long-term NI success. They inspire internal NI and customer stakeholders to action through leading and coordinating technical strategy and activities that achieve co-authored technical objectives for top accounts. They stay in tune with industry trends and the NI technology roadmap to recommend approaches for customers’ current and future technical needs. This position is compensated by 80% base salary, and 20% variable pay based on achievement of key sales objectives and account revenue.

Requirements

BS degree in STEM (Science, Technology, Engineering or Mathematics)
5 years of Test and Measurement industry experience
3 years of software programming experience
Willing and able to travel – Regionally and to Austin, TX up to 25% of time
Only U.S. Persons (U.S. citizens, lawful permanent residents, or protected individuals as defined by 22 CFR §120) may be considered.
Work Authorization: Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 (including those with OPT or CPT), H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible.

Nice To Haves

Degree concentration in electrical or computer engineering
English Language Competency and effective oral and written communication skills
Skill in choosing and applying software design patterns and Software Engineering concepts
Advanced skill in at least one of the following programming languages: LabVIEW, .NET, Python, C++
5 years of NI LabVIEW and NI TestStand development experience, including developer certifications
5 years of experience developing and supporting Automated Measurement Systems
5 years of experience in RF Fundamentals and Measurements
Experience with NI PXI and Modular Instruments including RF, mixed signal and digital technologies
Experience with SDR applications
2 years of FPGA and fixed-point algorithm programming experience
2 years in a customer-facing role
Experience contributing to organization, account, or engagement strategies
Able to integrate business, operational, and interpersonal considerations into technical engagements

Responsibilities

Building key technical relationships at top accounts by demonstrating great technical credibility that increases customer technical confidence in NI
Understanding and assisting in creation of customer technical requirements
Providing recommendations on software and hardware architectures while helping customers understand the test system development process to ensure success
Collaborating with NI Account Managers as part of an account team to lead development and execution of the account technical strategy which provides better insight to the overall account strategy and opportunity pipeline
Coordinating with and informing internal stakeholders to execute on account technical initiatives and provide feedback to increase account success
Leveraging industry, application area, and account knowledge to uncover and influence customer future technical needs and challenges thereby generating further technical demand for NI products, services, and support
Achievement of key sales objectives for assigned account(s) tied to generating technical demand, account strategy success, and account(s) annual quota attainment
Understanding target customers’ business drivers to generate technical demand by collaborating with customers to understand primary business initiatives and direction.
Demonstrating a customer-focus mentality through understanding the customer’s known and unknown technical challenges while providing technical guidance that leverages the strengths of the NI platform.
Establishing a cadence and healthy rapport with the NI Account team driving account technical strategy by actively contributing to overall account strategies, assisting with incorporating them into an account plan, executing on customer technical engagements in both pre- and post-sales capacities, coordinating with other technical resources and R&D as additional technical expertise is needed.
Developing strong customer relationships to become a technical trusted advisor by developing a strong technical presence within the account(s) by visiting key technical contacts weekly and building contacts at multiple levels within the account organization.
Contacting and/or meeting with existing customers to evaluate open engagements and anticipate future needs.
Developing and applying industry, application, and NI platform knowledge thereby demonstrating technical expertise in NI software and hardware platforms for your account(s).
Developing familiarity with 3rd party and competitors’ products to understand NI platform’s differentiation.
Advise customers on the latest industry trends and recommend and implement NI platforms to enable customer success.