Milwaukee - Application Specialist

SMC•Milwaukee, WI

7d•Hybrid

About The Position

As an Application Specialist, your primary responsibility is to provide technical expertise, support, and guidance to clients in implementing industrial automation solutions. You will serve as a subject matter expert, assisting clients in optimizing their manufacturing processes, improving efficiency, and leveraging automation technologies effectively. This position supports customers throughout the assigned territory and requires regular travel within the region.

Requirements

Bachelor’s Degree, or equivalent work experience
Advanced industrial automation product and application experience with SMC or equivalent industry
Experience with or knowledge of competitive product and applications
Demonstrated ability to correctly apply and implement our newest “high tech” products.
Extensive SMC Application knowledge or equivalent industry
Extensive experience with various manufacturing products and processes, including (but not limited to): packaging, electronics, food, chemical, automotive and medical.
Proficient in CRM and the use of computers and ability to learn new programs and tools as required
Clean driving record

Nice To Haves

Fluid Power Pneumatic Specialist Certification preferred

Responsibilities

Provide technical expertise, support, and guidance to clients in implementing industrial automation solutions.
Serve as a subject matter expert, assisting clients in optimizing their manufacturing processes, improving efficiency, and leveraging automation technologies effectively.
Participate in monthly conference calls and provide application success stories, share and distribute details to branch team.
Focus on identifying and closing major revenue producing projects.
Be involved with key accounts and their projects directly, understanding buying influences and technical requirements for SMC product introduction.
Identify all specifications and regulatory needs at the customer level and relay them accurately to the appropriate SMC Engineer or Product Specialist.
Provide continuous training to sales employees, customers, and distributors on products and applications, potentially assisting the SMC training group with local presentations.
Deliver training sessions and workshops to clients' engineering and operations teams on the use and maintenance of automation systems.
Document and monitor sales activity in SMC’s SalesConnect system, including meetings and opportunities.
Assist sales employees in detailed technical presentations to customers, including lunch & learns, tent shows, and mini panel expos.
Collaborate with clients to understand their unique manufacturing processes, challenges, and automation objectives.
Work closely with clients and internal engineering teams to design, configure, and customize automation solutions.
Stay abreast of competitive outlook, assisting with gap analysis, industry trends, emerging technologies, and best practices in industrial automation.
Identify opportunities for process improvements and innovation within client operations, recommending new automation solutions or enhancements.
Collaborate with product development teams to provide feedback and insights for future product enhancements or new product development.
Provide guidance and best practices for operating, monitoring, and troubleshooting industrial automation equipment and software.
Provide technical support to clients during the implementation phase, addressing system configuration, integration, and performance issues.
Complete other duties as prescribed by sales management as necessary.