Application Release Manager

BankUnited, Inc.•Miami Lakes, FL

28d•Hybrid

About The Position

The Application Release Manager is responsible for coordinating the deployment of releases of business applications into production environments. This role ensures that changes are planned, tested, and deployed in a controlled manner, maintaining the integrity and stability of production systems. This position acts as a central point of coordination across application teams, infrastructure, QA, vendors, and business stakeholders to ensure successful release execution and alignment to business priorities.

Requirements

Bachelor's Degree or equivalent experience
7+ years in Release Management
Strong experience with ITIL framework (Release & Change Management)
Experience in environments with CAB governance and multi-application / multi-vendor ecosystems
Experience with QA/UAT coordination, deployment planning and rollback strategies
Strong understanding of Release lifecycle and Change Management integration
Strong analytical, interpersonal, collaboration, presentation, influence, and problem-solving skills is a must
Strong 'self-starter' with ability to manage competing priorities
Effectively lead or collaborate with cross-functional resources to manage and resolve interdependencies
Excellent oral and written communication skills; proven track-record of successfully briefing team members at all levels of an organization
Must have strong organizational skills with a proven ability to work autonomously, multi-task and manage multiple projects

Nice To Haves

ITIL Foundations Certification a plus
Project Management Certificate a plus

Responsibilities

Defines and maintains the Release Management policy, process, and SOPs
Develops and manages the enterprise release calendar
Serves as the lead coordinator for Application Support and Infrastructure production releases of existing systems
Coordinates release activities across Application teams, Infrastructure teams, Business stakeholders, Vendors and third parties
Ensures testing is completed (QA/UAT validation)
Ensures deployment plans are documented and approved
Ensures backout/rollback plans are defined and viable
Identifies and manages cross-system dependencies, release conflicts and collisions, and resource constraints
Evaluates and escalates risks impacting release success
Ensures mitigation strategies are in place
Communicates release plans, risks, and status to IT leadership, Business stakeholders, and Operations teams
Facilitate release readiness meetings and go/no-go decisions
Provides clear pre-release, during-release, and post-release communication
Ensures post-deployment validation is completed
Coordinates and drives hyper care and issue resolution following release
Identifies improvement opportunities and drives process maturity
Manages and optimizes use of integrated Change Management workflows and release dashboards and reporting
Drives adoption of standardized release tracking and automation where applicable (CI/CD alignment over time)
Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.)
Adheres to Bank policies and procedures and completes required training
Identifies and reports suspicious activity