Application Engineering Supervisor

Great American Insurance Group • Cincinnati, OH

2d

About The Position

The Application Engineering Supervisor coordinates the daily operations of the Application Engineering team and oversees the design, programming, building, deployment, testing, maintenance, and evolution of software applications and systems that support business and insurance processes. The role integrates current technology best practices, reviews technical specifications based on conceptual designs and business requirements, and collaborates with stakeholders on system integration and interoperability.

The supervisor monitors and improves application performance, provides technical support, and promotes collaboration among development, operations, and other stakeholders. The position leads process improvement initiatives aligned with organizational goals, ensures application and infrastructure performance meets business and user needs, and applies industry best practices to advance the team's capabilities. It also includes overseeing team priorities and daily tasks, coaching and developing staff, contributing to talent decisions, and ensuring budget and performance targets are met. The role requires advanced proficiency across programming languages, cloud platforms, and development frameworks, as well as expert understanding of machine learning concepts and their software engineering implications.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field.
• Generally, at least 6 years of experience in software development and/or application development.
• Typically manages two or more direct reports.
• Advanced proficiency in multiple programming languages, cloud platforms, and modern development frameworks.
• Expert understanding of machine learning concepts and their software engineering implications.
• Must be authorized to work in the United States without current or future employment visa sponsorship.

Responsibilities

• Coordinate daily Application Engineering team operations to ensure efficient workflow and productivity.
• Lead the design, programming, building, and deployment of software applications and systems supporting business and insurance processes.
• Integrate technology best practices to enhance operational performance and scalability.
• Lead software testing, deployment, maintenance, and evolution activities.
• Review technical specifications based on conceptual designs and business requirements.
• Collaborate with cross-functional teams and stakeholders to develop integration solutions that improve data flow and system interoperability.
• Monitor application performance, identify and resolve issues, conduct performance assessments, and implement improvements.
• Provide technical support to end-users and team members, resolving application-related issues.
• Promote collaboration among development, operations, and other stakeholders to streamline workflows and improve efficiency.
• Lead process improvement planning and execution aligned with organizational goals and objectives.
• Ensure application and infrastructure performance meets business requirements and user expectations.
• Assess and incorporate industry best practices to advance the team's capabilities and technology.
• Oversee team priorities and coordinate daily tasks; occasionally perform work alongside direct reports.
• Coach, mentor, guide, and train team members, promoting best practices and continuous improvement.
• Contribute to talent selection, development, and performance management decisions.
• Ensure the team meets budget and performance targets.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage for full-time employees.
• Wellness plans for full-time employees.
• Parental leave for full-time employees.
• Adoption assistance for full-time employees.
• Tuition reimbursement for full-time employees.
• Paid time off for full-time and eligible part-time employees.
• Paid holidays for full-time and eligible part-time employees.
• 401(k) plan with company match for full-time and eligible part-time employees.
• Employee stock purchase plan for full-time and eligible part-time employees.
• Commuter benefits for full-time and eligible part-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager