Application Engineering Specialist

3M•Maplewood, MN

15h•Onsite

About The Position

This position provides an opportunity to transition from other private, public, government or military experience to a 3M career. As an Application Engineering Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. This role involves supporting customers globally, training them and internal teams on product usage, and contributing to new product development. You will also be responsible for developing training materials, implementing global installation standards, and providing input for new product introductions based on customer requirements. The role requires flexibility to work in mornings and evenings to support the global team.

Requirements

High School Diploma or GED, or higher (completed and verified prior to start)
Five (5) years of hands-on installation experience with graphics and personal auto films including paint protection film, auto window film, color change film, and graphics films
Current, valid Driver’s License.
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Nice To Haves

Five (5) years of training experience with graphics or personal auto films
Experience working outside the United States training with graphics or personal auto films
Experience creating and editing digital videos for use in training and social media
Competency using Microsoft Office products including MS Word, MS PowerPoint, MS Excel, and MS Outlook
Experience working and communicating directly with customers

Responsibilities

Directly support customers in St. Paul, across the United States, and globally
Train customers, distributors, and 3M employees how to successfully use our products
Expand training expertise to locations outside of 3M’s St. Paul headquarters, acting as a Master Trainer and conducting “train the trainer” workshops
Support the development of new products through input to 3M’s New Product Introduction process
Support the launch and sales of products with training SOPs, videos, and documentation
Leading training and product enablement for 3M’s customers in graphics and personal auto film products
Implementing SOPs globally to ensure consistent, high quality installation of those products, often backed by 3M warranty
Determining what improvements / changes are needed to remain the leader in the categories we serve
Supporting the development of new products, through input of key customer requirements into our New Product Introduction process
Willingness to work in mornings and evenings, as needed, to support 3M’s global Application Engineering team.
Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.