Application Engineer

Henkel group • Rocky Hill, CT

7d • $73,000 - $98,000 • Hybrid

About The Position

The Application Engineer will join Henkel’s North American ACM Application Engineering team, supporting a specific region and advancing expertise and innovation activities for the Adhesive Technologies business unit. The role provides technical support to customers on adhesives and equipment through troubleshooting, product recommendations, application guidance, and validation support delivered in person and through virtual meetings, email, and phone.

The position supports customer application trials and validations, including developing test plans, coordinating activities, performing laboratory testing, managing samples, analyzing data, and preparing and reviewing technical reports. The engineer works with Sales and Focus Market teams on target accounts, applications, and project opportunities, while contributing technical input to value propositions and supporting projects that drive innovation, business opportunities, and customer solutions.

Additional work includes developing and delivering technical training, supporting demonstrations and customer visits, maintaining technical documentation and project information, and contributing to launches of new products, applications, and technologies. Laboratory and customer-facility work must follow applicable safety, 5S, and laboratory standards.

Requirements

• Bachelor’s degree in Chemistry, Mechanical Engineering, Material Science, or a relevant engineering or technical discipline.
• At least 1–2 years of work experience.
• Strong laboratory, analytical, problem-solving, and project management skills.
• Strong written, verbal, presentation, facilitation, and interpersonal communication skills, including experience interacting with customers.
• Collaborative, self-motivated, hands-on, ambitious, and entrepreneurial approach.
• Ability to share knowledge, motivate others, and positively influence team members.
• Proficiency in Microsoft Office, including PowerPoint, Word, and Excel.

Nice To Haves

• Knowledge of and experience with adhesives.
• Experience with Microsoft Project.
• Experience with statistical analysis software.

Responsibilities

• Provide technical customer support for adhesives and equipment, including troubleshooting, product recommendations, application guidance, and validation support through in-person visits, virtual meetings, email, and phone.
• Support customer application trials and validations through test plan development, coordination, laboratory testing, sample management, data analysis, and technical report preparation and review.
• Troubleshoot adhesive- and equipment-related technical issues to support business retention and identify growth opportunities.
• Collaborate with Sales and Focus Market teams to support target accounts, hero applications, and project opportunities, including providing technical input for value proposition development.
• Support the development and execution of application engineering projects that drive innovation, new business opportunities, and technical solutions for customers.
• Prepare and review reports and product recommendations while working in the laboratory or at customer facilities, following safety and 5S protocols.
• Develop and deliver technical training for internal and external stakeholders, including new hires, Sales teams, distributors, and customers.
• Support technical demonstrations, application trials, and customer visits while maintaining appropriate safety, 5S, and laboratory standards.
• Maintain accurate technical documentation, test results, and project information in applicable systems and tools.
• Contribute to technical launch activities and the introduction of new products, applications, and technologies.

Benefits

• Medical, dental, vision, and wellbeing insurance plans starting on day one.
• Paid sick, vacation, holiday, and volunteer time.
• Flexible and hybrid work policies, depending on role.
• Vacation buy/sell program.
• 401(k) matching.
• Employee share plan with voluntary investment and Henkel matching shares.
• Annual performance bonus.
• Service awards.
• Student loan reimbursement.
• 12-week gender-neutral parental leave, with up to 20 weeks for parents giving birth.
• Fertility support.
• Adoption and surrogacy reimbursement.
• Discounted child and elderly care.
• Scholarships.
• National and international career growth opportunities.
• Access to skills development courses.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level