Application Engineer

Horton•Roseville, MN

2d•Onsite

About The Position

Horton, Inc. has an opening for an Off-Highway Application Engineer at our Corporate Headquarters in Roseville, MN. This is an onsite position, Monday-Friday. The Off-Highway Application Engineer position is a professional engineering role with responsibilities in product development, field technical assistance, sales, and manufacturing support. The engineer will work with worldwide customers, suppliers, and internal teams (including China) to customize Horton products to meet customer technical needs. This includes supporting designs through all stages of development and production, assisting with the technical needs of sales, manufacturing, quality, and purchasing. The role manages the release of products to meet customer needs in a timely manner, ensuring products meet customer requirements.

Requirements

Requires a 4-year bachelor’s degree in Engineering from an ABET accredited institution.
Regular travel required, including international travel.
Must be able to show legal authorization to work in the United States.
No Visa sponsorship provided.

Responsibilities

Designs new products.
Works closely with customers to develop an understanding of their needs.
Helps customers choose the best product for their application.
Modifies existing products and creates custom solutions to best-fit customer applications.
Completes initial design work necessary to provide engineering prints and models to customers.
Coordinates and builds initial prototype designs.
Coordinates and performs necessary testing and analysis to ensure Horton and customer DVP and performance requirements are satisfied.
Works with the quality department to ensure all PPAP requirements are met and provided to customers.
Manages the release of products into production through Horton’s product realization process.
Supports products after release, providing troubleshooting and diagnosis of issues, both remotely and in-person.
Tracks the progress of projects and manages project schedules.
Supports the ongoing improvement of existing product designs and processes.
Provides technical expertise and voice-of-customer in support of improvements to existing product designs.
Develops tools to improve processes and products to increase throughput.
Provides design-related support to sales and management functions, assisting sales staff to respond to customer requests.
Attends sales and marketing planning meetings to discuss design needs and brainstorm ideas for meeting specific customer or general market requirements.
Travels to customer locations with sales staff to observe applications and collect information necessary for addressing specific customer needs.
Attends trade shows and answers technical questions while staffing the trade show booth.
Participates in the process of screening suppliers and their products for use by Horton.
Provides technical customer service in the field, helping customers succeed in their application of company products.
Provides on-site assistance to customers, including dealers, OEMs, and distributors, experiencing problems with the application of company products.
Provides field service to diagnose or repair equipment to meet required standards of operation.
Meets with various levels of customer staff, including decision makers and product users, to resolve problems with product applications.
Provides diagnosis of field failures and reports the information.
Helps maintain field service-related working files to track product trends on problems and issues and reports to the Engineering Manager when a product shows signs of potential trouble.
Troubleshoots problems and attempts to identify causes for warranty problems to prevent repeat occurrences.
Works with the Engineering Manager, Sales account personnel, and Warranty Manager to resolve matters regarding the warranty of sold goods.
Coordinates product field tests to determine production use suitability of new or improved designs.
Works with Engineering personnel to set up field tests to work out specific existing or potential future problems.
Collects performance information in the field and writes detailed reports providing design development information to the engineering staff.
Provides technical training in support of Horton employees.
Other duties may be assigned to support the overall success of the company.