Application Engineer

CIRCOR Aerospace & Defence•Monroe, NC

11h•Onsite

About The Position

The Application Engineer II is responsible for partnering with our global customers to provide the best pumping solution for their application. We are an Engineer-To-Order (ETO) business. This is a customer-facing position, aiding through standard support channels (phone, email, and chat), and working with many customer departments, including Engineering, Purchasing, Project Management, Operations, and General Management.

Requirements

Skilled with engineering documents and technical drawings
Experience with domestic and international engineering industry standards
Self-driven and able to self-manage
Strong verbal and written communication skills
Continuous improvement and data analysis skills
Proficiency with Microsoft Office.
Bachelor’s degree in engineering
5 years of combined experience within in Production, Engineering, Technical Support, or Customer Service, with at least 3 years in a technical capacity.

Nice To Haves

Twin Screw Pump Knowledge preferred
Experience with CRM, and ERP software systems preferred.
Experience with rotating equipment, including centrifugal, screw type, progressive cavity, and gear pumps is strongly preferred.
Experience producing technical proposals detailing full scope of supply, evaluation, and acceptability or applicability to customer or industry standard specifications preferred.

Responsibilities

Determine best pumping solution based on the customer’s operating conditions, including pump and motor sizing and selections.
Review engineering/technical specifications and ensure our solution is compliant.
Serve as the key technical liaison, working cross-functionally with Sales, Engineering, Purchasing, Project Management, Operations, Customer Care, our vendors, and our global resources to modify existing offerings and create custom solutions.
Generate timely and accurate request for quotations.
Prepares and submits ETO, vendor, and project documents.
Assists with order entry of non-standard requests.
Create part numbers and bill of materials.
Drive continuous improvement rigorously.
Create high quality processes and work instructions.
Focus on delivering a positive customer experience.