Entry Level Application Engineer

NECI•Clifton Park, NY

3d•Onsite

About The Position

NECI is an Emerson Impact Partner and provider of industrial automation and digital transformation solutions and services. We solve process, automation, and data integration challenges in therapeutics, energy, and manufacturing with a broad portfolio of product, project, and service capabilities. Our experienced team has a deep knowledge of people, process and systems and relentlessly seeks to drive the outcomes that empower our partners to advance the world. Join in our mission! The Role We are looking for an Application Engineer to own the full lifecycle of valve solutions for our customers from first conversation to final delivery. This is not a pure engineering role and it is not a pure sales role. The best fit is someone who thrives in the space between technical problem solving, customer engagement, and commercial results. You will work closely with Account Managers and Order Management, bringing your valve expertise directly to customer conversations, and be the person customers trust to get it right.

Requirements

Bachelor's degree in Engineering Mechanical, Industrial, or Chemical preferred
0-2 years of experience in a role involving valves, valve automation, process control, instrumentation, or related industrial technologies
Hands-on familiarity with control valves, isolation valves, and/or safety relief valves including sizing, selection, and application
Experience in a customer-facing role, even if your title was not "sales" what matters is that you have worked directly with customers to solve technical problems
The ability to explain technical solutions clearly to both engineering and non-engineering audiences
Strong follow-through - you take ownership and stay involved until the customer gets what they need
A results-oriented mindset with genuine drive to grow a business alongside the customers you support
Strong organizational skills, ability to work on multiple requests simultaneously and manage competing priorities
Must be currently authorized to work in the United States.

Responsibilities

Propose and sell valve solutions - including control, isolation, and safety relief valves - by listening to customer requirements and recommending the right configuration, sizing, and application approach
Grow NECI's valve automation business by promoting our reputation as a total valve supplier for ball valves, butterfly valves, valve automation, and complete solutions across a range of industrial customers and process industries
Achieve sales goals for new product initiatives by engaging in NECI and principal product launches, uncovering customer needs, and applying the latest technology offerings
Provide technical support to customers through start-up, calibration, troubleshooting, and issue resolution and follow through until the problem is solved
Coordinate on-time delivery by assessing customer needs, working with suppliers, and taking ownership when customer satisfaction is at risk
Identify and develop new sales opportunities while maintaining accurate customer and opportunity data in our CRM platform
Partner closely with Account Managers on account growth strategies and territory plans
Contribute to NECI's quality management system through continuous improvement, corrective actions, and cross-functional collaboration
Stay sharp by attending factory training, principal-based sessions, and professional development opportunities
Keep the team informed of market conditions and competitive activity in the territory