Application Engineer

SupermicroSan Jose, CA

About The Position

Supermicro is looking for talented and passionate Application Engineer who has in-depth knowledge in computer / server architecture. You will be responsible in validating/troubleshooting the cutting-edge server systems and working with Product Manager to provide the best customer support. The ideal candidate must have strong technical background in computer/server product as well as excellent documentation and communication skills -- ability to interface with cross-functional teams in professional manner.

Requirements

  • 2+ years of working experience in computer systems and/or servers
  • Strong organizational and interpersonal skills
  • Highly analytical, creative, detail oriented, organized, a good team player
  • Familiar with Windows/Linux command-line interface (CLI)
  • Excellent knowledge of Server / Workstation products
  • Strong communication skill in both verbal and written

Nice To Haves

  • Bachelor's degree in Computer Engineering or Electrical Engineering is preferred

Responsibilities

  • Work closely with Production, Service, Purchaser, Product Manager to validate and debug server systems.
  • Identify technical issues and collaborate with both internal teams and external partners to resolve issues.
  • Proactively follow up the current backlogs for validation and escalate the road blockers as needed.
  • Continuously process and documentation improvement for efficiency and accuracy
  • Continuously learn and create technical documents for validating and troubleshooting newer GPU systems.

Benefits

  • comprehensive benefits package
  • participation in bonus and equity award programs
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