Application Engineer

Supermicro•San Jose, CA

About The Position

Supermicro is looking for talented and passionate Application Engineer who has in-depth knowledge in computer / server architecture. You will be responsible in validating/troubleshooting the cutting-edge server systems and working with Product Manager to provide the best customer support. The ideal candidate must have strong technical background in computer/server product as well as excellent documentation and communication skills -- ability to interface with cross-functional teams in professional manner.

Requirements

2+ years of working experience in computer systems and/or servers
Strong organizational and interpersonal skills
Highly analytical, creative, detail oriented, organized, a good team player
Familiar with Windows/Linux command-line interface (CLI)
Excellent knowledge of Server / Workstation products
Strong communication skill in both verbal and written

Nice To Haves

Bachelor's degree in Computer Engineering or Electrical Engineering is preferred

Responsibilities

Work closely with Production, Service, Purchaser, Product Manager to validate and debug server systems.
Identify technical issues and collaborate with both internal teams and external partners to resolve issues.
Proactively follow up the current backlogs for validation and escalate the road blockers as needed.
Continuously process and documentation improvement for efficiency and accuracy
Continuously learn and create technical documents for validating and troubleshooting newer GPU systems.