Application Engineer, Sr
About The Position
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us. This senior engineer guides technical service teams in pre- and post-sales HVACR technical support, which includes commissioning, installation, testing and providing maintenance services to customers. Responsibilities include correctly applying the product portfolio.
Requirements
- Requires a bachelor's degree or an equivalent combination of education and experience.
- Requires at least 5 years related experience.
- Excellent customer service skills, strong math and mechanical knowledge.
- Has expert knowledge of calculations required for correctly applying equipment and equipment integration.
- May require knowledge of custom control programming.
- Must have strong written and verbal communication skills.
- Able to use Microsoft Office.
Responsibilities
- Provide customer technical support in the setup, configuring, troubleshooting and operating of products.
- Provide necessary training to the sales group and customers on the features and proper use and application of product lines.
- Provide customer-specific programming and parameter settings for custom applications.
Benefits
- tuition reimbursement
- medical, dental, and vision insurance
- prescription drug coverage
- 401(k) retirement plan
- short-term disability insurance
- 8 weeks paid birthing leave
- 2 weeks paid bonding leave
- life and long-term disability insurance
- 12 days paid time off
- 2 paid well-being days
- 1 paid volunteer day
- 12 paid holidays
- 3 floating holidays per year
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
1,001-5,000 employees
