About The Position

The Applications Engineer II, Clinical Integration, reports to the Manager of the Clinical Integration team in support of MUSC’s academic, research and healthcare missions. Under direct supervision, the application analyst provides a variety of operational, consultative and collaborative functions within Information Solutions. This position assists with the implementation and maintenance of the clinical program supporting applications, maintaining system updates, supporting operational end users, etc. Participates in team and project meetings and provides input on intelligent solutions to improve efficiency. Provides proactive and reactive support while maintaining a professional attitude and exhibiting good customer service skills. Maintains professional standards and exhibits excellent customer service skills while performing assigned tasks.

Requirements

  • A high school diploma and six years directly related experience; or a bachelor’s degree or equivalent and two years directly related experience required.
  • Must possess good communication and customer service skills.

Responsibilities

  • Assists with the implementation and maintenance of the clinical program supporting applications.
  • Maintains system updates.
  • Supports operational end users.
  • Participates in team and project meetings.
  • Provides input on intelligent solutions to improve efficiency.
  • Provides proactive and reactive support.
  • Maintains a professional attitude and exhibits good customer service skills.
  • Maintains professional standards and exhibits excellent customer service skills while performing assigned tasks.
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