Application Engineer II, Board Product support

Advantech Co-Creating the Future of the IoT World•Tustin, CA

29d•Onsite

About The Position

Advantech is seeking an Application Engineer, Single Board Computer, with a passion for working with bare motherboards, computer system products, and building custom products from concept to production for various vertical markets and companies. The ideal candidate will have an understanding of how to embed and integrate Advantech's products into customer solutions. This role is perfect for someone who is motivated, coachable, and energetic.

Requirements

4-6+ years of experience with PC hardware engineering, PC technical support, ARM.RISC based hardware, or industry experience.
Experience in x86 PC and/or ARM (Nvidia/RISC) hardware testing, evaluation, and installation of relevant software.
Experience with Block/Board level circuit design and evaluation.
Experience operating oscilloscope, multimeter, and logic analyzer.
Capable of reading schematics, layouts, and performing PCB soldering/rework.
Clear and professional communication skills, both written and verbal.

Nice To Haves

Bachelor’s degree or above in Electrical Engineering, Computer Science, or related field.
Experience analyzing failure / RMA data for trending and generating failure analysis reports.
Experience with Embedded Windows/Linux installation and debugging.

Responsibilities

Provide product engineering support to product managers, sales, channel partners, and customers.
Assist in creating customer-specific solutions, including pre/post-sale technical assessments, feasibility testing, technical responses to customer bids, and RMA verification.
Construct hardware and software demonstration prototypes for sales and marketing efforts, involving rapid hardware prototype development, high-level application software coding, and system integration.
Conduct product testing in collaboration with senior engineers and product managers.
Develop test plans, capture and analyze data, and write technical reports and related procedures.
Engage with multiple functional teams across Advantech locations to lead technical discussions and gather critical information for customer responses.
Interface daily with customer stakeholders to address questions and provide trending data.
Participate in trade shows and events to demonstrate products and support cross-functional teams.
Utilize internal systems, leverage existing knowledge base, and demonstrate self-research and problem-solving skills.

Benefits

Competitive salary dependent on experience (DOE)
Winning culture with a friendly, team-oriented environment!
Generous benefits package including medical, dental, vision, long-term disability, and life insurance.
Employee Assistance Program (EAP)
401(k) with company match
Education & personal development reimbursement program
Generous vacation and paid holidays package
Company events, and lunches
Work from home program – once eligible
Referral Bonus