Application Engineer - Flow Control & Instrumentation

AWC, Inc.•Plano, TX

About The Position

The Applications Engineer – Flow Control & Valve Automation is a technical applications resource focused on control valves, automated valves, actuation, instrumentation, and related process automation solutions. This role partners closely with customers, Account Managers, engineering teams, and manufacturer partners to support the development of practical, reliable, and technically sound solutions for industrial applications. This role combines technical application engineering, customer support, troubleshooting, and solution development to help deliver reliable and practical flow control solutions for industrial applications.

Requirements

Strong knowledge of process control, flow control, and industrial process applications
Understanding of control valves, valve actuation, instrumentation, and process automation systems
Ability to troubleshoot technical and application-related issues in industrial environments
Strong communication and collaboration skills with both technical and non-technical stakeholders
Ability to translate technical concepts into practical customer solutions
High learning agility and adaptability in a fast-paced environment
Proficiency with Microsoft Office (Word, Excel, Outlook)

Nice To Haves

Bachelor’s degree in Mechanical, Chemical, Petroleum, Engineering Technology, or equivalent industry experience
Experience in industrial applications, process automation, instrumentation, valve automation, or application engineering
Experience with control valve sizing and selection
Knowledge of manufacturers and technologies such as Emerson, Flowserve, Masoneilan, Samson, Valmet, Rotork, AUMA, or similar solutions
Experience supporting customers in refining, chemical, oil & gas, water/wastewater, power, food & beverage, or other industrial process industries
Ability to build strong working relationships with customers and manufacturer partners

Responsibilities

Support customers and Account Managers in identifying and developing flow control and process automation solutions
Participate in technical discovery discussions to understand customer applications, operating conditions, process constraints, reliability concerns, and project requirements
Assist with control valve sizing, selection, actuation, and solution development
Help ensure proposed solutions are technically accurate, practical, and aligned with customer requirements
Support technically complex opportunities through collaboration with manufacturer partners and internal teams
Serve as a technical resource for flow control technologies including control valves, automated valves, positioners, instrumentation, and diagnostics
Troubleshoot application, installation, startup, and operational issues in industrial environments
Support root cause analysis and help identify corrective actions for customer challenges
Assist customers and internal teams with commissioning and operational support when needed
Conduct joint customer visits with Account Managers and technical teams
Build credibility with engineering, operations, maintenance, and reliability stakeholders
Deliver technical presentations, application reviews, product demonstrations, and training sessions
Help improve customer confidence through responsive technical support and high-quality solution development
Support the development of flow control knowledge and application capability across the organization
Provide hands-on coaching and technical guidance to Account Managers and internal teams
Develop practical tools, templates, application guides, and best practices for common flow control applications
Contribute to improving consistency and scalability in flow control solution development
Provide structured feedback to manufacturer partners and internal stakeholders based on field experience and customer needs
Identify recurring technical challenges, application gaps, and opportunities for solution improvement
Support evaluation and validation of new technologies and solutions