Application Engineer CAD/CAM US West (remote)

OPEN MIND Technologies•Los Angeles, CA

13d•$90,000 - $130,000•Remote

About The Position

We are one of the world's leading developers of high-performance CAD/CAM solutions with over 30 years of experience. Our innovative CAD/CAM technologies ensure significantly higher performance in the programming process and set international standards in machining production. We develop software used to produce high-end products like mountain bikes, artificial hips, and smartphones, controlling CNC machines with the highest standards for performance and part quality.

Requirements

At least 3+ years of Manufacturing (machine tool operator, precision mechanic, toolmaker, mechanical engineer) and/or CNC programming experience of multiple parts, materials, and metal removing processes.
In-depth knowledge of CNC machining, CNC control systems, and CNC machine tools.
Knowledge of CAD/CAM software.
Experience with milling and turning machines (multi-axis preferred).
Proficient in using and troubleshooting software applications.
Strong GD&T (Geometric dimensioning and tolerancing) knowledge.
Excellent computer skills (MS Office Tools, familiarity with Salesforce).
Excellent communication skills, both written and verbal in English.
Strong interpersonal skills and the ability to build positive relationships with customers and other stakeholders.
Strong problem-solving skills and an analytical mindset.
Strong organizational, time management skills and resilience to manage and prioritize multiple support requests and projects/missions.
Self-motivated individual who demonstrates independence and is highly goal-oriented.
Enthusiasm for innovative technologies and solutions.
Valid driving license.
Flexibility to travel domestically, and travel internationally occasionally.

Responsibilities

Provide outstanding technical and sales support to customers, clients, dealers, and partners.
Demonstrate technical expertise in the pre-sales phase by asking appropriate questions and providing relevant examples of solutions to manufacturing challenges.
Manage the client experience through comprehensive post-sales training to empower customers as proficient software users.
Resolve complex technical issues while collaborating with internal and external stakeholders to ensure client satisfaction and increase revenue.
Stay informed about market trends, align with schedules, and ensure timely fulfillment of commitments.

Benefits

15 paid vacation days to start
13 paid company holidays
Strong compensation package: A fixed salary together with a variable
Remote work 100%
Direct deposit payroll
Flexible spending reimbursement account for medical expenses on pre-tax basis
Medical, dental and vision group insurance
Disability insurance
Life Insurance
Simple IRA retirement plan with company match up to 3% (no vesting period)
Targeted job-related training measures and workshops for personal development
Stimulating working environment in a dynamic and highly motivated team
International working environment in a multinational, stable and innovative company
Well-established local team in the US
Open-minded culture with flat hierarchies and a high degree of creative freedom