Application Engineer - Automation

The Raymond Corporation • Hanover Park, IL

10d • Onsite

About The Position

Mobile Automation is responsible for the implementation of automation systems based on co-developed and/or pre-defined application scopes. The position supports the Associated Solution Engineering Team, and third-party Application Teams by accessing customer sites, performing customer implementations, and providing remote and onsite post implementation support. The position requires day-to-day interaction with customer contacts, internal CSI resources, internal and external service management teams, and partner organization support. Responsibilities include direct communication with suppliers and company partners for general support, technical assistance and collaboration. Travel is anticipated to be 75-90%, including the potential for limited international travel. Support desk and a rotating 24/7 on call support function for remote assistance may be required during system implementations. The Application Engineer-Automation must possess significant knowledge on the specification and integration requirements of assigned product groups.

Requirements

• Knowledge of Automated systems with concentration in the product lines Mobile Automation supports (AGV’s,VLM’s, and ASRS).
• Knowledge of API and PLC controls.
• Knowledge of comprehensive warehouse management, distribution, and/or material handling industry.
• Knowledge of Microsoft Office applications including Excel, Outlook, PowerPoint and Word.
• Skilled in excellent written, verbal, presentation and listening skills to communicate with team members, customers, vendors and subcontractors.
• Skilled in time-management and maintenance of project deadlines.
• Ability to organize goals, objectives, and execution plan of a project and to build business.
• Ability to work with all levels of an organization, both internally and externally
• Ability to take a leadership role and represent integrity, honesty, teamwork, and motivation.
• Ability to work with all buying influences, handle enterprise accounts, and close multi-million-dollar deals.
• Ability to identify ‘key players’ at a customer organization and identify critical issues to be addressed through Associated’s offerings.
• Ability to analyze raw data for the use of developing customer solutions to provide for project application.
• Ability to apply sound judgment and reasoning.
• A minimum of a bachelor’s degree is required; Industrial Engineering Degree preferred.
• A minimum of 5 years of experience in the distribution or material handling industry with an understanding of the application of warehousing technology and an aptitude for selling.

Nice To Haves

• Ability to speak Mandarin is a positive but not required.
• Preferred candidate will have a demonstrable track record of sales success in the fields of automated and storage solutions.

Responsibilities

• Self-starter displaying ownership for all facets of the role including but not limited to technical issues, customer issues, and documentation in an evolving role.
• Identifies and quantifies proposed customer benefits and creates, utilizes, and maintains tools to quantify these benefits.
• Travel to customer sites as needed to study and gather information critical to the overall system.
• Works with partners to develop complete solutions.
• Defining and documenting best practices and standard work documentation and drive continuous improvement.
• Maintain expert level of product knowledge and applications.
• Trains other employees, partners and advocates as required.
• Possesses effective written and oral communication skills.
• Has the ability to present technical material to a technically diverse audience.
• Consistently exhibits a team-oriented, customer focus with strong attention to detail.
• Leads and manages resources to efficiently provide application and implementation services for defined product categories.
• Ability to build strong relationships with internal and external resources.
• Maintains a strong working knowledge of equipment and service offerings within the competitive marketplace.
• Represents Associated professionally in internal and external business meetings.
• Actively participates in team activities that promote a sense of team building amongst the Associated Team.
• Performs related duties as assigned or as the situation dictates.

Benefits

• Comprehensive benefits, including medical, dental, vision, life insurance, and FSA/HSA options
• Generous paid time off.
• 401(k) matching—100% company match on the first 5% you contribute.
• Profit-sharing opportunities that allow employees to benefit from the company’s success.
• Career growth and development through training, tuition assistance, and advancement opportunities.
• Employee Assistance Program offering confidential resources and support.
• Employee referral bonuses of up to $2,500.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level