Application Development Support Lead, Assistant Vice President

State Street•Princeton, NJ

7d•Onsite

About The Position

We are seeking a highly skilled Application Development Support Lead to join the Record Keeping System (RKS) team. This role requires a hands-on technical leader with deep expertise in C++ development within a Windows/Visual Studio environment, strong Oracle database and SQL knowledge, and the ability to lead and mentor a distributed team. The ideal candidate is comfortable working in a complex, large-scale legacy codebase with multiple interdependent modules and has a proven track record of troubleshooting, reverse engineering, and resolving production issues end-to-end. This includes strong experience in reproducing client-reported issues in development environments to enable accurate diagnosis and resolution. This individual must be able to clearly translate technical findings into business terms and work hand-in-hand with the RKS Client Support team to diagnose and resolve issues, ensuring that both technical and business stakeholders are aligned and informed throughout the resolution process. This individual will serve as both a senior developer and a team lead—owning critical issues while guiding team members and driving resolution across onshore and offshore teams. As part of the RKS Application Development Support team, this role serves as both a hands-on technical developer/analyst and a key coordinator across onshore and offshore team members, ensuring seamless collaboration and efficient issue resolution. This position is vital to the success of the RKS platform, playing a central role in investigating and resolving client-reported issues, diagnosing problems with automation jobs, and analyzing functional questions raised by support teams. The role ensures that issues are not only addressed promptly, but also thoroughly understood and resolved with long-term stability in mind. The RKS application is a core component of the Middle Office offering within State Street Alpha, supporting investment managers by delivering accurate and timely investment accounting data. Ensuring the reliability, quality, and timeliness of this data is critical to the overall service offering. This role sits at the intersection of development, production support, and business operations, making it essential to maintaining system stability, supporting client outcomes, and enabling the continued evolution of the platform.

Requirements

Strong hands-on experience in C++ (Visual C++ in a Windows environment)
Solid knowledge of Oracle databases, SQL, and preferably PL/SQL
Proven ability to work within large, complex codebases with multiple dependencies
Experience troubleshooting and reproducing production issues across environments
Strong understanding of software design, debugging, and code optimization
Excellent problem-solving skills and the ability to work independently on complex issues
Effective communication skills, with the ability to collaborate across technical and business teams
Bachelor’s degree in Computer Science or a related technical field
5–10 years of C++ development experience, preferably in a Windows/Visual Studio environment
Strong familiarity with the Windows platform, including development using Visual Studio IDE
Working knowledge of SQL and Oracle databases, including PL/SQL and core database concepts

Nice To Haves

Experience using GitHub or similar version control tools
Exposure to Java and/or JavaScript technologies in the context of Web UI and microservices development will be useful based on a new UI being currently developed for RKS
Financial Markets domain knowledge (Derivatives, Equities, Fixed Income Mathematics, various asset classes and their characteristics, particularly with respect to market data, settlement, and clearing)

Responsibilities

Lead development support activities for the RKS application, ensuring timely resolution of production, BUAT, and UAT issues
Analyze, debug, and reproduce complex issues across environments, performing root cause analysis and implementing robust fixes
Conduct code analysis, reverse engineering, and enhancement of legacy modules, owning issues end-to-end from investigation through deployment
Translate technical findings into clear business-oriented explanations and partner closely with the Client Support team during issue resolution
Coordinate with offshore Development Support team members, including guiding junior resources and managing handoff of overnight issues requiring further analysis
Collaborate with senior developers and architects to validate code logic, confirm root causes, and ensure solutions are accurate and aligned with system design
Act as a primary coordination point across Development, Client Support, and related teams, ensuring effective communication and delivery
Participate in code reviews and promote adherence to development standards and best practices

Benefits

our retirement savings plan (401K) with company match
insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
paid-time off including vacation, sick leave, short term disability, and family care responsibilities
access to our Employee Assistance Program
incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
eligibility for certain tax advantaged savings plans
inclusive development opportunities
flexible work-life support
paid volunteer days
vibrant employee networks