Application Developer - Encompass

Webster Bank•Southington, CT

About The Position

Expert in all aspects and configurations for enhancements and projects related to Webster Bank's Encompass Loan Origination System, including advanced business rules, workflow rules, eFolder setup, TPO Connect, Consumer Connect, web settings, plugins, and other settings. In addition, will support operational systems and deal with production issues along with driving root cause analysis. Based on analysis, will determine and prioritize the IT or business solutions to solve the problem. This individual will be knowledgeable in all aspects of the software development lifecycle and provide and receive work direction in order to deliver assigned work on time. Will be a collaborator with IT and Business teams with an emphasis on timely and accurate communications.

Requirements

Excellent and proven interpersonal skills to include: verbal, written and technical communication skills.
Skilled problem solver that is very detail-oriented.
Proficiency in automated tools and desktop software.
Bachelor’s Degree in Arts/Sciences (BA/BS) in a directly related field or equivalent required
5-7 years of advanced Encompass configuration and administration experience required
Certified Encompass Administrator upon hire required

Responsibilities

Knowledgeable of Banking Systems
Formulate and define system scope and objectives based on both user need and a thorough understanding of business systems and industry requirements; considers business application of technology to both current and future business environment.
Develop detailed application, product and/or tool selection evaluation criteria based on identified product requirements.
Provides consistent, accurate and timely updates to team members, stakeholders, and management on the status and issues surrounding assigned work.
Actively participate in daily tasks and projects.
Collaborates with end user community and maintain an environment of partnership.
Provide fast and accurate information.
Proactively remain engaged and aligned with user community on assigned work.
Proactively considers the broader business implications of proposed changes to current and future business needs.
Analyze, test and implement changes of varying complexity.
Follow best practices, and release control process.
Ability to participate in requirements analysis for small to medium projects.
Supports design, build and test planning phases for small and medium scope enhancements and projects.
Support project manager/release manager by developing detailed project information such as scope, estimates, evaluation criteria and task lists.
Maybe asked to lead smaller efforts.
May utilize requirement management tools.
Coordinates production releases with internal and external partners.
Manages associated risks effectively by producing appropriate risk mitigation plans.
Works with supervisor to oversee vendor relationships to ensure conformance with agreed upon SLAs.
Is available for escalated production issues as needed.
Helps train team members on advanced configuration techniques.