Application Developer / Senior Application Developer - Identity & Access Management (IAM)

Portland General Electric • Portland, OR

15d • Onsite

About The Position

At PGE, secure and seamless access to technology is foundational to everything we do. As a Senior Application Developer on our Identity & Access Management (IAM) team, you'll help design, build, and support the systems that protect our critical infrastructure while enabling employees, contractors, and business partners to access the tools they need to power our communities. This is an opportunity to work on high-impact security and identity solutions, influence the future of enterprise access management, and play a key role in supporting PGE's growth, innovation, and modernization initiatives.

Requirements

• Requires a bachelor’s degree in business, computer science, engineering, management or other related field or equivalent experience.
• Typically, five or more years in related field (for Mid-Career Level).
• Typically, eight or more years in related field (for Senior Level).
• Identity Access Management (IAM) – Authentication and Authorization
• Identity Governance Administration (IGA)
• Access Certifications (manager, application owner, role-based, advanced certification configs)
• Lifecycle events - joiner/mover/leaver automation
• Java/JavaScript programming
• SailPoint IIQ
• Intermediate knowledge of business goals and scope of change initiatives.
• Intermediate knowledge of user experience design frameworks.
• Intermediate knowledge of change management processes.
• Intermediate knowledge of software configuration.
• Intermediate knowledge of operating system concepts.
• Intermediate knowledge of database concepts.
• Intermediate knowledge of infrastructure concepts.
• Intermediate knowledge of service continuity planning and support.
• Intermediate customer-focus skills.
• Intermediate accuracy skills.
• Intermediate risk-management skills.
• Intermediate oral and written communication skills.
• Intermediate interpersonal skills.
• Intermediate decision-making skills.
• Intermediate organization and prioritization skills.
• Advanced knowledge of business goals and scope of change initiatives. (for Senior Level)
• Advanced knowledge of user experience design frameworks. (for Senior Level)
• Advanced knowledge of change management processes. (for Senior Level)
• Advanced knowledge of software configuration. (for Senior Level)
• Advanced knowledge of operating system concepts. (for Senior Level)
• Advanced knowledge of database concepts. (for Senior Level)
• Intermediate knowledge of infrastructure concepts. (for Senior Level)
• Advanced knowledge of service continuity planning and support. (for Senior Level)
• Advanced customer-focus skills. (for Senior Level)
• Advanced accuracy skills. (for Senior Level)
• Advanced risk-management skills. (for Senior Level)
• Advanced oral and written communication skills. (for Senior Level)
• Advanced interpersonal skills. (for Senior Level)
• Advanced decision-making skills. (for Senior Level)
• Advanced organization and prioritization skills. (for Senior Level)
• Advanced meeting facilitation skills. (for Senior Level)
• Advanced team-building skills. (for Senior Level)
• Cognitive Level Substantial: Consistent use of logic or scientific thinking to define problems, collect information, establish facts, and draw valid conclusions.
• Ability to adhere to set response times, deadlines, and time-sensitive tasks.
• Ability to follow accuracy standards.
• Ability to follow through on decision-making tasks.
• Ability to interact effectively and collaboratively within a team environment.
• Ability to communicate and problem solve when under stress.
• Ability to respond and adapt to frequent change.
• Ability to accept and demonstrate self-awareness when provided constructive feedback.
• Ability to discern feedback and acknowledge ownership of areas of improvement.
• Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks.
• Ability to successfully collaborate with peers, managers and others within the organization.
• Demonstrates sound memory.
• Ability to process new information to be applied consistently to work tasks.
• Ability to adhere to pre-established schedule, including start/stop time and break/lunch schedule.
• Ability to work long hours.
• Ability to work a variable schedule.
• Ability to report to work and perform work during periods of severe inclement weather.
• Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance.
• Ability to work shift schedule.
• Ability to work on-call schedule.
• Computer use (use computer regularly for entire work shift)

Nice To Haves

• Privileged Access Management (PAM)
• Idira (CyberArk)
• Regulatory frameworks such as SOX or CIP
• Single Sign-On (SSO) – SAML, OAuth, and SCIM
• Utility Experience
• PingFederate
• PingOne/Davinci
• SailPoint Identity Security Cloud

Responsibilities

• Designs, codes, tests, corrects and documents complex programs and scripts from agreed specifications and subsequent iterations using agreed standards and tools to achieve a well-engineered result.
• Takes part in reviews of own work and leads reviews of colleagues' work.
• Maintains application support processes and checks that all requests for support are dealt with according to agreed procedures.
• Uses application management software and tools to investigate issues, collect performance statistics and create reports.
• Prioritizes and diagnoses incidents according to agreed procedures.
• Investigates causes of incidents and seeks resolution.
• Escalates unresolved incidents.
• Facilitates recovery following resolution of incidents.
• Documents and closes resolved incidents according to agreed procedures.
• Initiates and monitors actions to investigate and resolve problems in systems, processes and services.
• Determines problem fixes/remedies.
• Assists with the implementation of agreed remedies and preventative measures.
• Recommends/designs structures and tools for systems which meet business needs and takes into account target environment, performance security requirements and existing systems.
• Delivers technical visualization of proposed applications for approval by customer and execution by system developers.
• Translates logical designs into physical designs and produces detailed design documentation.
• Maps work to user specification and removes errors and deviations from specification to achieve user-friendly processes.
• Defines the integration build, accepts software modules from software developers and produces software builds for loading onto the target environment.
• Configures the hardware environment, produces integration test specifications and conducts tests, recording details of any failures and carrying out fault diagnosis.
• Sets local or team-based standards for programming tools and techniques, including security guidelines and the selection of appropriate development methods.
• Advises on application of standards and methods and ensures compliance.
• Takes technical responsibility for all stages and/or iterations in a software development project, providing method-specific technical advice and guidance to project stakeholders.
• Assigns work packages, monitors performance and manages change control dynamically to optimize productivity.
• Provides advice, guidance and assistance to less experienced colleagues as required.
• Drafts and maintains procedures and documentation for applications support.
• Manages application enhancements to improve business performance.
• Advises on application security, licensing, upgrades, backups and disaster-recovery needs.
• Ensures that all requests for support are dealt with according to set standards and procedures.
• Ensures that incidents are handled according to agreed procedures.
• Investigates escalated incidents to responsible service owners and seeks resolution.
• Ensures that resolved incidents are properly documented and closed.
• Analyzes causes of incidents and informs service owners in order to minimize probability of recurrence and contribute to service improvement.
• Analyzes metrics and reports on performance of incident-management process.
• Ensures that appropriate action is taken to anticipate, investigate and resolve problems in systems and services.
• Ensures that such problems are fully documented within the relevant reporting system(s).
• Enables development of problem solutions.
• Coordinates the implementation of agreed remedies and preventative measures.
• Analyzes patterns and trends.
• Specifies and designs large or complex systems.
• Selects appropriate design standards, methods and tools consistent with agreed enterprise and solution architectures and ensures they are applied effectively.
• Reviews others' systems designs to ensure selection of appropriate technology, efficient use of resources and integration of multiple systems and technology.
• Contributes to policy for selection of architecture components.
• Evaluates and undertakes impact analysis on major design options and assesses and manages associated risks.
• Ensures that the system design balances functional, service quality, security and systems management requirements.
• Designs and builds integration components and interfaces.
• Leads practical integration work under the technical direction of the system/service designer.
• May contribute to the overall design of the service.
• May define the technical criteria for product/component selection.
• Contributes to decisions about tools, methods and approaches.

Benefits

• performance based incentive bonus
• total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level