Application Developer II (Support)

Greenheck Group•Remote - Wisconsin, WI

7d•$85,731 - $105,903•Onsite

About The Position

This role is ideal for a technically inclined professional who enjoys solving problems, supporting users, and maximizing the value of business applications. While a foundational understanding of systems and integrations is beneficial, the position is centered on application support, configuration, troubleshooting, and stakeholder partnership rather than full-scale software development. The successful candidate will act as a trusted advisor to the business, ensuring critical applications operate efficiently and effectively to support organizational goals.

Requirements

2-4 years of relevant work experience required
Application Support, SRE, or similar technical support experience for a distributed or cloud-based application is preferred.
2 Year / Associate Degree or equivalent years of job experience required.
Proficiency in at least one major programming language used by the product stack (e.g., Angular, TS, HTML, CSS., C#) sufficient to write and test code-level fixes, not just read them.
Azure Application Insights (or equivalent APM) for distributed tracing and exception analysis, including KQL/Kusto query authoring, plus strong log-analysis skills across structured backend and frontend logs.
SQL and PostgreSQL — confident read-only querying and slow-query diagnosis; ability to read and reason about .NET/C# and Angular/TypeScript stack traces and exceptions.
Docker/containers — inspecting running services, logs, and configuration; comfort troubleshooting environment and deployment settings (env vars, feature flags, service config).

Nice To Haves

4 Year / Bachelor Degree preferred.
familiarity with Entity Framework Core query patterns (N+1/inefficient queries), Redis cache diagnosis, RPC-based/contract-first service architectures, .NET diagnostics (dotnet-trace/dotnet-dump), networking fundamentals (ingress/proxy, TLS, service-to-service connectivity), and CI/CD pipelines.

Responsibilities

Modifies and maintains application software to support both the internal and external business processes.
Meets with analysts and project leaders to understand requirements and timelines.
Collaborates with various functional teams to lead incident resolution.
Diagnose data and performance issues with read-only SQL/Postgre SQL querying and slow-query analysis.
Maintain existing code under minimal guidance from team
Perform unit testing on programming changes.
Document program revisions and overall solution design.
Develop application and training documentation for software that is clear, succinct, accurate, and appropriately detailed.
Assist in the creation or maintenance of application installation and troubleshooting guides for programs designed/developed.
Troubleshoot day-to-day application issues and provides debugging support as needed.
Test and identify best solutions, and create solution documents.
Provide support as needed in case of outages, job failures, implementations, etc.
Troubleshoot issues with systems worked with on a consistent basis.
Assists in formulating and defining system scope and objectives through research and fact-finding to develop or modify moderately complex applications.
Help train end users on new applications or enhancements to existing applications.
Constructively offer feedback and ideas for improvements in applications, processes, systems, and areas of a technical nature.